Financial Services Training Package — assessment tools for every unit
Assessment tools for every current Financial Services Training Package unit. Pick a unit to see its elements, performance criteria and assessment requirements — and generate a complete, audit-ready assessment tool. First unit free.
FNSACC
- FNSACC314 Conduct business activities using a computerised accounting system
- FNSACC321 Process financial transactions and extract interim reports
- FNSACC322 Administer subsidiary accounts and ledgers
- FNSACC323 Perform financial calculations
- FNSACC405 Maintain inventory records
- FNSACC407 Produce job costing information
- FNSACC411 Process business tax requirements
- FNSACC412 Prepare operational budgets
- FNSACC413 Make decisions in a legal context
- FNSACC414 Prepare financial statements for non-reporting entities
- FNSACC418 Work effectively in the accounting and bookkeeping industry
- FNSACC421 Prepare financial reports
- FNSACC426 Set up and operate computerised accounting systems
- FNSACC505 Establish and maintain accounting information systems
- FNSACC521 Provide financial and business performance information
- FNSACC522 Prepare tax documentation for individuals
- FNSACC523 Manage budgets and forecasts
- FNSACC524 Prepare financial reports for corporate entities
- FNSACC526 Implement and maintain internal control procedures
- FNSACC527 Provide management accounting information
- FNSACC601 Prepare and administer tax documentation for legal entities
- FNSACC602 Audit and report on financial systems and records
- FNSACC603 Implement tax plans and evaluate tax obligations
- FNSACC605 Implement organisational improvement programs
- FNSACC606 Conduct internal audit
- FNSACC607 Evaluate business performance
- FNSACC608 Evaluate organisation's financial performance
- FNSACC609 Evaluate financial risk
- FNSACC610 Develop and implement financial strategies
- FNSACC611 Implement an insolvency program
- FNSACC612 Implement reconstruction plan
- FNSACC613 Prepare and analyse management accounting information
- FNSACC614 Prepare complex corporate financial reports
- FNSACC634 Monitor corporate governance activities
FNSACM
FNSAML
- FNSAML811 Design anti-money laundering and counter terrorism financing programs
- FNSAML812 Design and assess controls to monitor money laundering and terrorism financing risk
- FNSAML813 Design and monitor reporting systems for suspicious transactions
- FNSAML814 Design customer due diligence policies and procedures
- FNSAML815 Manage assessment of organisation vulnerability to money laundering and terrorism financing
- FNSAML816 Implement an anti-money laundering and counter terrorism financing program
FNSASIC
FNSBNK
- FNSBNK411 Coordinate small business customer portfolios
- FNSBNK412 Align banking products with the needs of small business customers
- FNSBNK413 Provide services in a Business Transaction Centre
- FNSBNK414 Promote mobile banking services
- FNSBNK415 Provide mobile banking sales and services
- FNSBNK416 Manage mobile lending services
- FNSBNK511 Manage banking and service strategy for small business customers
- FNSBNK512 Assess complex loans
- FNSBNK513 Provide business advisory services within a financial services context
- FNSBNK522 Manage services in a Business Transaction Centre
FNSCRD
- FNSCRD302 Monitor and control accounts receivable
- FNSCRD311 Process applications for credit
- FNSCRD401 Assess credit applications
- FNSCRD404 Utilise the legal process to recover outstanding debt
- FNSCRD412 Establish and maintain appropriate security options for credit facilities
- FNSCRD413 Manage and recover bad and doubtful debts
- FNSCRD415 Manage overdue customer accounts
- FNSCRD502 Manage factoring and invoice discounting arrangements
- FNSCRD511 Respond to personal insolvency situations
- FNSCRD513 Promote client understanding of the role and effective use of consumer credit
- FNSCRD514 Identify and manage credit risk
- FNSCRD515 Respond to corporate insolvency situations
FNSCUS
- FNSCUS311 Respond to customer enquiries
- FNSCUS403 Deliver a professional service to customers
- FNSCUS411 Participate in negotiations
- FNSCUS412 Resolve disputes
- FNSCUS504 Manage premium customer relationships
- FNSCUS511 Develop and maintain professional relationships in financial services industry
- FNSCUS512 Monitor clients' financial requirements
- FNSCUS513 Review business performance
- FNSCUS515 Determine client financial requirements and expectations
- FNSCUS516 Record and implement client instructions
FNSFLT
- FNSFLT211 Develop and use personal budgets
- FNSFLT212 Develop and use savings plans
- FNSFLT213 Develop knowledge of debt and consumer credit
- FNSFLT214 Develop knowledge of superannuation
- FNSFLT215 Develop knowledge of the Australian financial system and markets
- FNSFLT216 Develop knowledge of taxation
- FNSFLT311 Develop and apply knowledge of personal finances
- FNSFLT411 Determine financial requirements of small businesses
- FNSFLT511 Assist customers to budget and manage own finances
- FNSFLT512 Facilitate customer awareness of the Australian financial system and markets
- FNSFLT513 Promote basic financial literacy in clients
- FNSFLT514 Facilitate customer knowledge of personal financial statements
- FNSFLT515 Facilitate knowledge of superannuation as an investment tool
FNSFMB
- FNSFMB411 Prepare loan applications on behalf of clients
- FNSFMB412 Identify client needs and present broking options
- FNSFMB511 Implement credit contracts in preparation for settlement
- FNSFMB512 Identify and develop credit options for clients with special financial circumstances
- FNSFMB513 Present credit options to clients with special financial circumstances
- FNSFMB514 Implement complex loan structures
FNSFMK
- FNSFMK402 Develop and maintain knowledge of financial markets products
- FNSFMK403 Interpret financial markets information
- FNSFMK411 Perform reconciliations
- FNSFMK416 Conduct work within financial markets compliance framework
- FNSFMK502 Analyse financial market products for client
- FNSFMK509 Process transaction documentation
- FNSFMK512 Apply knowledge of emissions markets
- FNSFMK513 Undertake assessment of product and advice suitability for non-retail clients
- FNSFMK514 Complete confirmation and settlement processes
- FNSFMK515 Comply with financial services regulation and industry codes of practice
- FNSFMK516 Review and confirm human resources and IT systems satisfy requirements of licence
- FNSFMK517 Analyse risk mitigation in the operations process
- FNSFMK518 Monitor and process collateral
- FNSFMK520 Develop and monitor risk management strategies for client
- FNSFMK521 Analyse financial markets and information
- FNSFMK522 Apply financial product knowledge in the context of the deal transaction cycle
- FNSFMK523 Comply with requirements of licence and regulatory framework
- FNSFMK524 Conduct work within financial markets organisational risk management framework
- FNSFMK525 Analyse clients' financial risk
- FNSFMK611 Price financial transactions
- FNSFMK612 Manage trading exposures
- FNSFMK619 Develop and implement policies and procedures to support organisational values and culture
FNSFPL
- FNSFPL401 Extract and analyse information on specified financial strategies and products
- FNSFPL607 Prepare advice in margin lending
- FNSFPL608 Prepare advice in foreign exchange
- FNSFPL609 Prepare advice in managed investments
- FNSFPL610 Prepare advice in superannuation
- FNSFPL611 Provide technical and professional financial planning guidance
- FNSFPL612 Determine client requirements and expectations in financial planning
- FNSFPL613 Monitor financial plans and provide ongoing service
- FNSFPL614 Develop financial plans
- FNSFPL615 Present and negotiate financial plans
- FNSFPL616 Implement financial plans
- FNSFPL617 Prepare advice in derivatives
- FNSFPL618 Prepare advice in securities
- FNSFPL619 Prepare advice in life insurance
- FNSFPL620 Prepare advice in insurance broking
- FNSFPL621 Comply with ethical and operational guidelines, legislation and regulations in financial planning
- FNSFPL622 Conduct financial planning analysis and research
FNSIAD
FNSIBK
- FNSIBK401 Research, analyse and report information in insurance broking
- FNSIBK412 Implement new and renewed insurance program for insurance broking clients
- FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients
- FNSIBK414 Provide a claims service to insurance broking clients
- FNSIBK415 Meet compliance requirements relating to insurance broking
- FNSIBK416 Deliver insurance broking services
- FNSIBK517 Review insurance broking service performance
- FNSIBK518 Implement changes to insurance programs of broking clients
- FNSIBK522 Negotiate complex claims settlement for insurance broking clients
- FNSIBK523 Prepare submissions for new insurance broking business
- FNSIBK524 Manage complex risk portfolios for insurance broking clients
- FNSIBK525 Monitor insurance broking client programs
FNSILA
- FNSILA506 Provide specialist theft, money and fidelity loss adjusting advice and services
- FNSILA507 Provide specialist business interruption loss adjusting advice and services
- FNSILA508 Provide specialist liability loss adjusting advice and services
- FNSILA509 Provide specialist building loss adjusting advice and services
- FNSILA510 Provide specialist construction loss adjusting advice and services
- FNSILA511 Plan and implement loss investigations
- FNSILA512 Evaluate collected information and report findings in loss adjusting
- FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury
FNSILD
FNSILF
- FNSILF302 Process a life insurance application
- FNSILF303 Issue a life insurance policy
- FNSILF409 Work effectively and sustainably in the life insurance industry
- FNSILF410 Underwrite financial risk in life insurance policies
- FNSILF411 Undertake the life risk underwriting process
- FNSILF412 Underwrite retrospective risk in life insurance policies
- FNSILF413 Develop and maintain in-depth knowledge of life insurance products and services
- FNSILF415 Evaluate life insurance claims
- FNSILF416 Manage information for claims assessments
- FNSILF417 Settle life insurance claims
- FNSILF507 Manage group life insurance policy administration
- FNSILF512 Underwrite complex risks
- FNSILF514 Manage complex life insurance claims
- FNSILF515 Manage ongoing disability claims
- FNSILF516 Manage group life insurance claims
FNSINC
- FNSINC311 Work together in the financial services industry
- FNSINC411 Conduct work according to professional practices in the financial services industry
- FNSINC412 Apply and maintain knowledge of financial products and services
- FNSINC413X Apply codes and standards of ethical practice to own role
- FNSINC511 Conduct financial product research to support product recommendations
- FNSINC512 Assess vulnerability of financial products and services to money laundering and terrorism financing
- FNSINC513 Identify and apply complex ethical decision making to workplace situations
- FNSINC514 Apply ethical frameworks and principles to make and act upon decisions
- FNSINC611 Apply economic principles to work in the financial services industry
- FNSINC612 Interpret and use financial statistics and tools
- FNSINC802 Develop and build effective relationships with regulatory and industry bodies
- FNSINC811 Lead compliance with financial services regulations and industry codes of practice
FNSISV
- FNSISV405 Analyse insurance claims
- FNSISV408 Manage handling and settlement of routine insurance claims for retail clients
- FNSISV411 Evaluate insurance risk for business
- FNSISV412 Underwrite insurance business
- FNSISV413 Survey potential risk exposure
- FNSISV416 Use specialist terminology in insurance claims
- FNSISV417 Use medical terminology in an insurance context
- FNSISV418 Manage insurance claims portfolios
- FNSISV503 Undertake post-loss risk management
- FNSISV508 Review and advise on claims costs, policies and procedures
- FNSISV513 Provide decisions on legal liability and indemnity of a claim
- FNSISV514 Review and update claim reserves in portfolio
- FNSISV519 Analyse financial, medical and psychological claims assessments
- FNSISV520 Manage non-routine and complex insurance claims
- FNSISV521 Settle non-routine and complex insurance claims
- FNSISV522 Work with legal teams to resolve non-routine and complex insurance claims
- FNSISV524 Negotiate treaty reinsurance
- FNSISV525 Evaluate and report on status of insurance claims portfolios
- FNSISV526 Allocate authorities and guidelines for distribution
- FNSISV527 Implement insurance claim recovery procedures
- FNSISV531 Issue insurance contracts covering non-routine and complex situations
- FNSISV532 Review operational performance of insurance portfolios
- FNSISV535 Determine risk rating for investment and insurance products
- FNSISV536 Investigate insurance claims
- FNSISV537 Review claims settlement policies and procedures
FNSMCA
FNSORG
- FNSORG301 Administer fixed asset register
- FNSORG411 Conduct individual work within a compliance framework
- FNSORG501 Develop and manage a budget
- FNSORG503 Develop a resource plan
- FNSORG506 Prepare financial forecasts and projections
- FNSORG507 Manage client service and business information
- FNSORG508 Analyse and comment on management reports
- FNSORG512 Develop, implement and monitor policy and procedures
- FNSORG514 Develop, monitor and supervise work practices to meet financial services regulatory requirements
- FNSORG515 Prepare financial reports to meet statutory requirements
- FNSORG601 Negotiate to achieve goals and manage disputes
- FNSORG602 Develop and manage financial systems
- FNSORG613 Establish and implement operational guidelines in financial services organisations
- FNSORG614 Establish and manage outsourced services
FNSPAY
- FNSPAY511 Process salary packaging arrangements and additional allowances in payroll
- FNSPAY512 Process superannuation payments in payroll
- FNSPAY513 Process complex employee terminations in payroll
- FNSPAY514 Interpret and apply knowledge of industrial regulations relevant to payroll
- FNSPAY515 Interpret and apply knowledge of taxation systems relevant to payroll
FNSPIM
- FNSPIM301 Process benefit payments
- FNSPIM302 Determine claim liability
- FNSPIM313 Work within the personal injury management sector
- FNSPIM314 Assess and determine initial entitlements for personal injury claims
- FNSPIM406 Develop and maintain knowledge of personal injury management insurance
- FNSPIM407 Register policy
- FNSPIM408 Renew and maintain policy
- FNSPIM410 Collect, assess and use information
- FNSPIM411 Plan and implement rehabilitation and return to life strategies
- FNSPIM415 Manage personal injury case loads
- FNSPIM419 Maintain relationships with personal injury clients
- FNSPIM423 Educate clients on personal injury management issues
- FNSPIM424 Assist personal injury clients with job placement
- FNSPIM425 Facilitate recovery and return to life
- FNSPIM434 Manage personal injury claims
- FNSPIM505 Use medical knowledge in the management of personal injury claims
- FNSPIM509 Comply with regulatory frameworks
- FNSPIM510 Implement informed decision-making
- FNSPIM516 Promote health benefits of returning to work
- FNSPIM517 Manage complex return to work cases
- FNSPIM518 Evaluate and improve return to work programs
- FNSPIM521 Develop return to work or injury management strategies
- FNSPIM522 Facilitate workplace assessment with stakeholders for personal injury cases
- FNSPIM531 Facilitate the setting and achievement of goals in personal injury management
FNSPRM
- FNSPRM605 Establish or review marketing, client services and supplier relationships
- FNSPRM606 Establish or review human resources, administration and information support
- FNSPRM611 Monitor and review organisational system compliance with legislation and regulations
- FNSPRM612 Improve business of financial practices
- FNSPRM613 Grow financial practices
FNSPRT
- FNSPRT311 Establish entitlements to intestate estates
- FNSPRT312 Administer non-complex estates
- FNSPRT313 Administer non-complex trusts
- FNSPRT412 Prepare wills
- FNSPRT413 Administer complex estates
- FNSPRT414 Administer complex trusts
- FNSPRT415 Prepare and establish powers of attorney
- FNSPRT416 Administer powers of attorney and financial administration orders
- FNSPRT417 Investigate and substantiate entitlement in intestate estates
- FNSPRT511 Advise clients on trust structures
- FNSPRT512 Advise clients in estate planning
- FNSPRT513 Assess, allocate and supervise work within the personal trustee sector
- FNSPRT514 Develop and maintain knowledge of the regulatory environment relevant to trustee organisations
- FNSPRT515 Develop and maintain knowledge of financial services and assets
- FNSPRT516 Develop understanding of traditional trustee services
- FNSPRT517 Apply principles of fiduciary duty, substituted decision making and ethical decision making
- FNSPRT518 Administer charitable trusts
FNSRSK
FNSRTS
- FNSRTS303 Balance retail transactions
- FNSRTS307 Maintain Automatic Teller Machine (ATM) services
- FNSRTS308 Balance cash holdings
- FNSRTS309 Maintain main bank account
- FNSRTS311 Provide customer service in a retail agency
- FNSRTS312 Execute foreign currency transactions
- FNSRTS314 Administer card services
- FNSRTS315 Process customer accounts
- FNSRTS316 Process customer transactions in retail financial organisations
- FNSRTS401 Manage credit card services
- FNSRTS402 Prepare government returns and reports
FNSSAM
- FNSSAM311 Provide ancillary products and services that meet client needs
- FNSSAM413 Identify and provide initial information to potential new clients
- FNSSAM421 Provide information on financial products and services to clients
- FNSSAM422 Implement promotional strategies for financial products and services
- FNSSAM503 Monitor market opportunities
- FNSSAM512 Assess market needs and identify opportunities for new financial products and services
- FNSSAM521 Apply advanced techniques to provide financial products and services
- FNSSAM611 Monitor performance of financial products and services in meeting client needs
- FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry
- FNSSAM613 Tailor financial products to meet client needs
- FNSSAM614 Establish agreements with intermediaries for product distribution
FNSSMS
- FNSSMS411 Process self-managed superannuation contributions
- FNSSMS511 Invest self-managed superannuation fund assets
- FNSSMS512 Manage changes to memberships in self-managed superannuation funds
- FNSSMS513 Manage administration activities of self-managed superannuation funds
- FNSSMS514 Meet self-managed superannuation fund compliance requirements
- FNSSMS515 Support trustees in selecting and monitoring performance of outsourced services
FNSSUP
- FNSSUP311 Process superannuation fund payments
- FNSSUP312 Establish, maintain and process superannuation records
- FNSSUP313 Process superannuation fund contributions
- FNSSUP314 Process superannuation rollover benefits
- FNSSUP315 Implement superannuation fund member investment instructions
- FNSSUP316 Terminate superannuation plans
- FNSSUP416 Establish and maintain superannuation accumulation funds
- FNSSUP417 Assess superannuation benefits and insurance claims under special conditions of release
- FNSSUP418 Participate in superannuation fund reviews
- FNSSUP419 Provide retirement income stream information to superannuation clients
- FNSSUP420 Establish and administer retirement income streams
- FNSSUP421 Process superannuation benefits and insurance claims under special conditions of release
- FNSSUP422 Assist organisation to meet regulatory superannuation compliance requirements
- FNSSUP423 Provide knowledge of retirement planning issues when dealing with superannuation clients
- FNSSUP424 Establish and customise employer accounts in superannuation
- FNSSUP431 Terminate retirement income streams
- FNSSUP432 Determine impact of social security entitlements on retirement income
- FNSSUP434 Develop and provide knowledge of aged care to superannuation clients
- FNSSUP509 Work within a defined benefit fund
- FNSSUP511 Manage customer complaints in superannuation
- FNSSUP512 Manage insurer liaison within a superannuation organisation
- FNSSUP513 Develop client relationships with employers and establish superannuation systems
- FNSSUP514 Provide information or general advice to superannuation clients
- FNSSUP515 Produce reports for superannuation
- FNSSUP516 Manage compliance with operational guidelines in superannuation organisations
- FNSSUP517 Review performance of superannuation funds against regulatory and contractual requirements
- FNSSUP518 Provide information to superannuation fund members in writing
FNSTPB
- FNSTPB411 Complete business activity and instalment activity statements
- FNSTPB412 Establish and maintain payroll systems
- FNSTPB503 Apply legal principles in contract and consumer law
- FNSTPB504 Apply legal principles in corporations and trust law
- FNSTPB505 Apply legal principles in property law
- FNSTPB516 Apply taxation requirements when providing tax (financial) advice services
- FNSTPB517 Apply legal principles in commercial law when providing tax (financial) advice services