FNSRTS309 — Maintain main bank account
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What an assessment for FNSRTS309 must cover
22 assessable components: 3 elements (7 performance criteria), 4 performance evidence and 4 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Perform analysis of transactions
- 1.1Reconcile teller bankings to daily amounts recorded in statements, in accordance with organisational policy and procedures, and relevant legislative and compliance requirements
- 1.2Identify and action presented cheques, other credit and other debits according to organisational policy and procedures, and charge general ledger entries appropriately
- 1.3Rectify errors and discrepancies in timely manner, and action and follow up as appropriate all entries on daily bank statements
2 Analyse corporate cheques outstanding
- 2.1Generate exceptions reports, and identify, investigate and action exceptions in timely manner
- 2.2Identify and action stale cheques according to organisational policy and procedures
3 Complete reconciliations
- 3.1Complete reconciliation in accurate and timely manner, with any imbalances identified and rectified
- 3.2Undertake appropriate liaison with customers and bank personnel as necessary
Performance evidence
- verify and process cheques and debit and credit transactions accurately
- thoroughly check transaction details and reconciliation reports, ensuring any errors are rectified in a timely manner
- report any suspicious activity in accordance with organisational procedure
- effectively complete bank account reconciliation processes, liaising with bank personnel if required.
Knowledge evidence
- describe the key steps for the teller or customer service operator in analysing transactions and reconciling the main bank account
- identify the key requirements of relevant legislation impacting on banking processes
- identify and categorise the range and type of government and non-government charges affecting bank accounts
- define the term ‘stale cheque’.
Foundation skills
- Reading: Accesses and interprets written information to determine requirements, check accuracy and complete necessary actions
- Writing: Completes forms and transaction records accurately • Drafts reports using correct format, spelling and grammar, and accurate data
- Oral Communication: Participates in verbal exchanges using active listening and questioning to determine and confirm work requirements • Uses language, terminology and concepts appropriate to purpose and a range of personnel
- Numeracy: Uses mathematical equations to calculate and reconcile non-cash takings and check accuracy of calculations
- Navigate the world of work: Follows explicit organisational policy and procedures, and adheres to legislative and compliance requirements within work role
- Interact with others: Uses correct communication practices and protocols in familiar situations that require cooperation with others
- Get the work done: Plans, organises, and completes tasks promptly according to organisational and legislative requirements • Responds to routine problems by implementing standard or logical solutions • Uses the main features and functions of digital tools and databases to complete work tasks
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing FNSRTS309
What does an assessment tool for FNSRTS309 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for FNSRTS309 needs to address all 22 unit components: 3 elements with 7 performance criteria, 4 performance evidence requirements, 4 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for FNSRTS309?
Auditori pulls the current release of FNSRTS309 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for FNSRTS309 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing FNSRTS309 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of FNSRTS309, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- FNSRTS303 — Balance retail transactions
- FNSRTS307 — Maintain Automatic Teller Machine (ATM) services
- FNSRTS308 — Balance cash holdings
- FNSRTS311 — Provide customer service in a retail agency
- FNSRTS312 — Execute foreign currency transactions
- FNSRTS314 — Administer card services
- FNSRTS315 — Process customer accounts
- FNSRTS316 — Process customer transactions in retail financial organisations
- FNSRTS401 — Manage credit card services
- FNSRTS402 — Prepare government returns and reports
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