SITTTVL010 — Construct advanced international airfares

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What an assessment for SITTTVL010 must cover

34 assessable components: 8 elements (18 performance criteria), 5 performance evidence and 7 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Create complex international flight itineraries and airfares.

1.1Configure flight itineraries and apply minimum fare checks to appropriate itineraries.
1.2Calculate and check complex international fares according to IATA regulations.
1.3Calculate through fares, incorporating add-ons and those with intermediate points.
1.4Calculate taxes, fees and surcharges for all itineraries.
1.5Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA regulations.

2 Construct mixed class fares.

2.1Identify options where mixed class combinations are allowed and appropriate to meet customer needs.
2.2Calculate mixed class fares according to IATA regulations.

3 Apply indirect travel limitation rules.

3.1Accurately calculate sector journeys and side trips according to IATA regulations.

4 Construct fares incorporating add-ons.

4.1Correctly interpret add-on tables.
4.2Calculate through fares, incorporating add-ons according to IATA regulations.

5 Construct round the world journeys.

5.1Identify situations where round the world fares are appropriate to meet customer needs.
5.2Accurately calculate round the world fares according to IATA regulations.

6 Construct fares for open jaw journeys.

6.1Identify options where open jaw journeys are allowed and appropriate to meet customer needs.
6.2Accurately calculate round, circle and open jaw fares according to IATA regulations.

7 Apply the pricing unit concept.

7.1Divide a single or return fare journey into separate pricing units.
7.2Calculate the lowest combination of fares for a series of pricing units.

8 Document and maintain records of calculations.

8.1Record full details of the calculated airfares.
8.2Minimise use of printed materials and maximise electronic record keeping to reduce waste.

Performance evidence

create practical air itineraries and construct complex international airfares to meet the requirements of seven different customers, including: at least one adult and one child airfare; at least one airfare for travel to each of the following destinations: New Zealand, USA or Canada, Europe, Asia, Africa, South West Pacific, South America
source information for the above itineraries and airfares using each of the following at least once across the above customers: computerised reservations system (CRS), global distribution system (GDS), information from airlines and consolidators, internet
correctly apply the following types of calculations and checks in constructing each of the above airfares: global indicators (GI), local currency fares (LCF), lowest combination principle (LCP), mileage system: maximum permitted mileages (MPMs), ticketed point mileages (TPMs), extra mileage allowance (EMA), excess mileage surcharges (EMS), neutral units of construction or currency (NUC) conversion
interpret and document for each of the above customers: information on international fares, fare rules, conditions applicable to specific fares, and International Air Transport Association (IATA) regulations
complete above activities within commercial time constraints and deadlines determined by the customer or the organisation.

Knowledge evidence

sources of information for: international flights: route maps, direct and connecting services, minimum connecting times (MCT), airline codes, airport codes; international fares: published fare types and classes, child and infant fares, concession fares, corporate fares, carrier fares with carrier-based routings, fare conditions, fare rules, global indicators, IATA areas, IATA regulations, IATA terminology and definitions, international airline terminology, payment and ticketing deadline, restricted articles in baggage, role of IATA in billing and settlement plan; servicing options: electronic miscellaneous documents (EMD), additional charges for seating and baggage, taxes, fees and surcharges
international fare conditions: amendment fees, availability of: any type of change to the air itinerary, changes to class of travel, change to name on ticket, refunds or credit notes in the event of cancellation, baggage allowance, cancellation charges, excess baggage charges, extensions to ticketing deadline, payment and ticketing deadline, restricted articles in baggage, time limits for passenger name records (PNRs)
content and format of information provided by airlines and consolidators: fare schedules, flight schedules, published fares, special bulletins, websites
difference between GDS fares and New Distribution Capability (NDC) fares
conditions and processes for booking NDC fares
key elements of and procedures for advanced fare calculations and checks involving: compliance with indirect travel limitations rule, GI, identifying fare basis code and fare type code, journeys commencing outside the country of sale, LCP, LCF, mileage system: EMS, EMA, MPMs, TPMs, NUC conversion, re-routing
formats used to calculate and record advanced international airfares: the ladder and linear fare calculation methods.

Foundation skills

Writing skills: record accurate and legible fare calculations.
Numeracy skills: enter data from a number of sources and complete complex calculations and checks with that data; identify and resolve mistakes in calculations and non-compliance with fare rules.
Planning and organising skills: prepare fare quotations in correct customer file sequence according to the earliest departure dates for customers.
Technology skills: use appropriate technological devices to interpret the outcomes and cost optimum airfares for customers; use calculators, computers, software programs and printers when preparing airfare calculations.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SITTTVL010

What does an assessment tool for SITTTVL010 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITTTVL010 needs to address all 34 unit components: 8 elements with 18 performance criteria, 5 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SITTTVL010?

Auditori pulls the current release of SITTTVL010 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SITTTVL010 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SITTTVL010 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITTTVL010, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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