SITTTVL009Construct international airfares

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What an assessment for SITTTVL009 must cover

97 assessable components: 3 elements (11 performance criteria), 20 performance evidence and 62 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Interpret international airfare information.

  • 1.1Identify and access sources of fare information.
  • 1.2Interpret information on international flights, fares, fare rules and conditions applicable to specific fares.

2 Create international flight itineraries and airfares.

  • 2.1Configure flight itineraries for direct and connecting international flights.
  • 2.2Calculate and check international fares according to IATA regulations.
  • 2.3Calculate sector fares and those with intermediate points.
  • 2.4Calculate concession fares.
  • 2.5Calculate taxes, fees and surcharges.
  • 2.6Create the optimum airfare that meets customer needs.
  • 2.7Check the airfare calculations for accuracy and compliance with applicable conditions.

3 Document and maintain records of calculations.

  • 3.1Record full details of the calculated airfare.
  • 3.2Minimise use of printed materials and maximise electronic record keeping to reduce waste.

Performance evidence

  • Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
  • create practical air itineraries and construct international airfares to meet the requirements of seven different customers, including:
  • at least one adult and one child airfare
  • at least one normal airfare for travel to each of the following destinations:
  • Africa
  • South America
  • at least one promotional airfare for travel to each of the following destinations:
  • New Zealand
  • USA and Canada
  • Europe
  • Asia
  • South West Pacific
  • source information for the above itineraries and airfares using each of the following at least once across the above customers:
  • computerised reservations system (CRS)
  • global distribution system (GDS)
  • information from airlines and consolidators
  • the internet
  • interpret and document for each of the above customers:
  • information on international fares, fare rules, conditions applicable to specific fares, and International Air Transport Association (IATA) regulations
  • complete above activities within commercial time constraints and deadlines determined by the customer or the organisation.

Knowledge evidence

  • Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
  • sources of information for:
  • international flights:
  • route maps
  • direct and connecting services
  • minimum connecting times (MCT)
  • airline codes
  • airport codes
  • international fares:
  • published fare types and classes
  • normal fares
  • concession fares
  • child and infant fares
  • corporate fares
  • promotional fares currently available
  • carrier fares with carrier-based routings
  • fare conditions
  • fare rules
  • global indicators
  • IATA areas
  • IATA regulations
  • IATA terminology and definitions
  • international airline terminology
  • payment and ticketing deadline
  • restricted articles in baggage
  • role of IATA in billing and settlement plan
  • servicing options, including:
  • electronic miscellaneous documents (EMD)
  • additional charges for seating and baggage
  • taxes, fees and surcharges
  • international fare conditions:
  • amendment fees
  • availability of:
  • any type of change to the air itinerary
  • changes to class of travel
  • change to name on ticket
  • refunds or credit notes in the event of cancellation
  • baggage allowance
  • cancellation charges
  • excess baggage charges
  • extensions to ticketing deadline
  • payment deadline
  • restricted articles in baggage
  • ticketing deadline
  • content and format of information provided by airlines and consolidators:
  • fare schedules
  • flight schedules
  • published fares
  • special bulletins
  • websites
  • difference between GDS fares and New Distribution Capability (NDC) fares
  • conditions and processes for booking NDC fares
  • key elements of and procedures for calculations and checks used in constructing international airfares:
  • compliance with indirect travel limitations rule
  • global indicators (GI)
  • identifying fare basis code and fare type code
  • journeys commencing outside the country of sale
  • local currency fares (LCF)
  • neutral units of construction or currency (NUC) conversion
  • re-routing
  • formats used to calculate and record promotional international airfares:
  • the ladder and linear fare calculation methods.

Foundation skills

  • Writing skills: record accurate and legible fare calculations.
  • Numeracy skills: enter data from a number of sources and complete complex calculations and checks with that data.
  • Planning and organising skills: prepare fare quotations in correct customer file sequence according to the earliest departure dates for customers.
  • Technology skills: use appropriate technological devices to interpret the outcomes and cost optimum airfares for customers; use calculators, computers and software programs when preparing airfare calculations.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SITTTVL009

What does an assessment tool for SITTTVL009 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITTTVL009 needs to address all 97 unit components: 3 elements with 11 performance criteria, 20 performance evidence requirements, 62 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SITTTVL009?

Auditori pulls the current release of SITTTVL009 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SITTTVL009 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SITTTVL009 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITTTVL009, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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