SIRCHCS004 — Test blood glucose and advise on equipment and services for diabetes management

1 Identify customer needs.

• 1.1Follow organisational procedures to respect and protect customer privacy.
• 1.2Question and actively listen to confirm customer needs.
• 1.3Explain features of initial and repeat blood glucose testing services.
• 1.4Identify and act on triggers for referral to pharmacist.

2 Test blood glucose levels.

• 2.1Follow organisational procedures for testing blood glucose.
• 2.2Explain limitations of single test as accurate indicator and suggest regular monitoring.
• 2.3Select quiet and comfortable area and clearly explain testing procedure to customer.
• 2.4Prepare and use testing equipment according to manufacturer instructions.
• 2.5Apply lancet to inside of customer fingertip or alternative area.
• 2.6Trigger lancet, hold blood against test strip loaded into monitor and wait for monitor to register blood glucose reading.
• 2.7Read test results, enter accurate and complete information on testing record and refer to pharmacist for verification.
• 2.8Provide confirmed record to customer and file copy.
• 2.9Dispose of used lancets and strips according to safety requirements.

3 Support use of home blood glucose testing equipment.

• 3.1Follow organisational procedures for supplying home blood glucose testing equipment.
• 3.2Identify and recommend equipment appropriate to customer needs and clearly explain its features.
• 3.3Demonstrate use, care and maintenance of digital home blood glucose testing equipment and confirm customer understanding.
• 3.4Provide information on common reasons for inaccurate readings.
• 3.5Show customer how to keep a blood glucose record.

4 Provide information on diabetes management.

• 4.1Encourage customer to take and record regular blood glucose readings and report to their doctor.
• 4.2Provide and process key information on the National Diabetes Services Scheme (NDSS).
• 4.3Source, review and provide customers with information on lifestyle, self-care practices and availability of specialist services that support diabetes management.

What does an assessment tool for SIRCHCS004 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCHCS004 needs to address all 80 unit components: 4 elements with 21 performance criteria, 10 performance evidence requirements, 47 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRCHCS004?

Auditori pulls the current release of SIRCHCS004 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCHCS004 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRCHCS004 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCHCS004, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.