SIRCHCS002 — Supply and hire home health care aids and equipment

1 Develop knowledge of home health-care aids and equipment.

• 1.1Identify and access sources of current and accurate information on home health-care aids and equipment.
• 1.2Obtain information on common conditions supported by aids and equipment.
• 1.3Access and interpret information on pharmacy range of home health-care aids and equipment.
• 1.4Regularly seek and obtain information to update knowledge of aids and equipment.

2 Identify customer needs.

• 2.1Follow organisational procedures to respect and protect customer privacy.
• 2.2Use questions and actively listen to confirm customer needs and degree of limitation.
• 2.3Determine customer satisfaction with aids and equipment previously used.
• 2.4Identify and act on triggers for referral to pharmacist.

3 Recommend and supply home health-care aids.

• 3.1Explain features of aids and equipment using appropriate product terminology, and recommend purchase of equipment according to customer needs.
• 3.2Identify and use opportunities to suggest companion products relevant to desired outcomes.
• 3.3Fit customers with aids and equipment according to manufacturer instructions.
• 3.4Explain and demonstrate use, care and maintenance of aids and equipment.
• 3.5Source and order specialist aids and equipment to meet customer needs.

4 Hire aids and equipment.

• 4.1Follow organisational procedures for hiring aids and equipment.
• 4.2Explain aids and equipment hire service and confirm customer understanding.
• 4.3Accurately complete equipment hire agreement, obtain customer signature and co-sign.
• 4.4Supply signed copy to customer and file duplicate copy.
• 4.5Calculate and collect residual hire fees and sign off on returned hire items.
• 4.6Clean, disinfect and store returned hire items according to organisational procedures.

What does an assessment tool for SIRCHCS002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCHCS002 needs to address all 35 unit components: 4 elements with 19 performance criteria, 3 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRCHCS002?

Auditori pulls the current release of SIRCHCS002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCHCS002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRCHCS002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCHCS002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.