SIRCDIS008 — Coordinate service to residential care facilities

1 Maintain contact with residential care facilities.

• 1.1Confirm relevant contact personnel for residential care facilities.
• 1.2Act as contact person to coordinate overall pharmacy service to residential care customers.
• 1.3Initiate regular contact to improve service efficiency.

2 Identify and respond to service requirements.

• 2.1Consult with care facility and establish ordering needs.
• 2.2Clearly explain and confirm trading terms for care facility.
• 2.3Clearly explain pricing policy and procedures.
• 2.4Monitor currency of contract between pharmacy and facility and take action in the case of non-current contracts according to organisational procedures.

3 Maintain services to residential care facilities.

• 3.1Receive and process pharmacy notifications of resident admissions or re-admissions.
• 3.2Negotiate and coordinate arrangements for receiving and filling regular care facility orders.
• 3.3Supply stock medicines to care facility and maintain stock control system according to organisational procedures.
• 3.4Coordinate delivery schedule, emergency deliveries and persons authorised to receive.
• 3.5Negotiate a system to notify pharmacy of all changes to individual patient medication regimens.
• 3.6Liaise with care facility director of nursing or other nominated person to identify information and education needs.
• 3.7Respond to medicine information queries promptly.

4 Administer records.

• 4.1Maintain accurate and complete record of medicines supplied for each resident.
• 4.2Assist pharmacist to regularly review patient medicines and amend patient medication charts, according to organisational procedures.
• 4.3Assist pharmacist to monitor Adverse Drug Reactions (ADR), Adverse Drug Events (ADE) and Therapeutic Drug Monitoring (TDM).
• 4.4Maintain and follow pharmacy system for recording and reporting medication-related incidents.
• 4.5Input data, raise and forward invoices
• 4.6Analyse and reconcile payments in pharmacy systems according to organisational procedures.
• 4.7Identify and respond to discrepancies in records within scope of own role.

What does an assessment tool for SIRCDIS008 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCDIS008 needs to address all 31 unit components: 4 elements with 21 performance criteria, 3 performance evidence requirements, 6 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRCDIS008?

Auditori pulls the current release of SIRCDIS008 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCDIS008 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRCDIS008 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCDIS008, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.