SIRCDIS002 — Deliver medicines to customers outside the pharmacy

1 Confirm customer delivery requirements.

• 1.1Identify pharmacy products and prescription items for delivery.
• 1.2Check and confirm customer delivery address, contact details and suitable delivery time.
• 1.3Contact customer and confirm products expected, estimated delivery time, payment method and persons authorised to accept delivery.
• 1.4Plan deliveries in a logical sequence for efficiency and optimum customer service.

2 Prepare and plan prescription deliveries.

• 2.1Verify pharmacist has checked dispensed prescription items against customer order and included required information.
• 2.2Complete own check for correct medicines and quantities against prescription.
• 2.3Liaise with pharmacist to confirm method of providing customer advice.
• 2.4Prepare items for delivery to meet handling and storage requirements.
• 2.5Confirm delivery documentation is accurate and complete.
• 2.6Use navigation aids to plan most efficient delivery route.
• 2.7Schedule deliveries to suit requirements of pharmacy and customers.

3 Deliver medicine to customers.

• 3.1Follow organisational procedures when delivering dispensed medicines and other products outside the pharmacy.
• 3.2Verify customer or agent identity and age when required.
• 3.3Verify correctness of delivered items with customer and ensure customer or agent signs and dates prescription and other delivery documents as confirmation of receipt.
• 3.4Arrange for pharmacist follow-up in situations requiring additional assistance or therapeutic advice.
• 3.5Receive, check and record payment using point-of-sale systems.
• 3.6Make alternative arrangements where delivery has failed.

4 Reconcile delivered items and records.

• 4.1Reconcile medicines and other items collected for delivery with items distributed.
• 4.2Reconcile payment with value of items sold.
• 4.3Accurately complete delivery documentation and records.

What does an assessment tool for SIRCDIS002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCDIS002 needs to address all 31 unit components: 4 elements with 20 performance criteria, 3 performance evidence requirements, 8 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRCDIS002?

Auditori pulls the current release of SIRCDIS002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCDIS002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRCDIS002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCDIS002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.