SIRCCPM006 — Develop a pharmacy product and service range
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What an assessment for SIRCCPM006 must cover
46 assessable components: 5 elements (23 performance criteria), 6 performance evidence and 13 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Analyse market.
- 1.1Identify pharmacy customer groups and analyse their product and service preferences.
- 1.2Analyse sales and stock data to identify demand for products and seasonal variations.
- 1.3Identify and use opportunities to improve pharmacy product and service range.
- 1.4Research and identify potential new products and services.
- 1.5Evaluate supplier claims, and refer recommendations to pharmacist.
- 1.6Identify market competition for specific products and services.
2 Plan front of pharmacy product and service range.
- 2.1Analyse existing pharmacy product and service range against pharmacy values and objectives, market analysis and sales performance.
- 2.2Document specifications clearly and accurately for new merchandise quality.
- 2.3Determine display space requirements and optimum product or service mix according to market analysis.
- 2.4Plan for updating of product range at regular intervals.
- 2.5Identify product lines to be deleted and take action to minimise adverse effects on profit.
- 2.6Consolidate stock to maximise sales potential.
3 Maximise profit.
- 3.1Calculate or estimate product range contributions against budget targets.
- 3.2Develop product range assessment checks and implement against budget targets.
- 3.3Negotiate cost of supply and terms of trade to maximise profit margins.
- 3.4Develop and document complete and accurate records of negotiations and agreements to appropriate personnel.
- 3.5Determine pricing policies for products and services according to nett profit margin stated in pharmacy merchandising plan.
- 3.6Clearly document pricing policies for use by pharmacy staff.
4 Introduce new products and services.
- 4.1Provide clear information to staff about new product and service range, and implement relevant staff training.
- 4.2Demonstrate, promote and display new products and services to staff.
5 Monitor quality.
- 5.1Establish specifications for quality of supplier merchandise.
- 5.2Monitor merchandise quality during supply and delivery process and rectify deficiencies.
- 5.3Check stock return figures and analyse against target figures.
Performance evidence
- research four different pharmacy customer groups and their product and services preferences
- review the performance of two different categories of pharmacy products and services
- research and identify two new products and suppliers for each of the two product categories chosen
- identify product line for deletion for one of the product categories chosen
- develop and document pricing policies for the four new products
- monitor the quality and performance of new supply over a two month trading period and rectify deficiencies.
Knowledge evidence
- sources of information on pharmacy customer groups and their product and service preferences
- overview of pharmacy product range
- front of pharmacy layout and space requirements for different categories of pharmacy products
- pharmacy values and objectives that impact on product and service provision
- overview of current competitor products, services and price structure
- format and content of sales budgets, sales and stock reports and their use in analysing product performance
- sales budget targets for: turnover, profit
- format, content and use of: merchandising plans, product pricing policies, specifications for quality of supplier merchandise
- sources of product and supplier information
- principles of negotiation, stages in the negotiating process and different techniques that can be applied
- key components of contracts and agreements with suppliers: nature of agreements and contracts, preferred supplier agreements, terms and obligations of parties, terms of trade, exclusion clauses, dispute resolution clauses, termination of contracts
- methods of monitoring quality of supply and identifying systematic deficiencies
- features and functions of pharmacy stock control and sales data software.
Foundation skills
- Reading skills to:: interpret complex information on customer profiles, product and service preferences supplier contracts and terms of trade.
- Oral communication skills to:: conduct negotiations of significant commercial value.
- Numeracy skills to:: complete complex calculations for cost of supply for various quantities, product mark-up structures and profitable selling prices.
- Technology skills to:: use the system capabilities and functions of a pharmacy stock control and sales data system.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing SIRCCPM006
What does an assessment tool for SIRCCPM006 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCCPM006 needs to address all 46 unit components: 5 elements with 23 performance criteria, 6 performance evidence requirements, 13 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SIRCCPM006?
Auditori pulls the current release of SIRCCPM006 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCCPM006 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SIRCCPM006 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCCPM006, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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