SIRCCPM002 — Coordinate a pharmacy quality system
Generate a complete, audit-ready assessment tool for this unit in minutes: candidate assessment, assessor guide with model answers, and a coverage matrix mapped to every component below. Reviewed and approved by your qualified person, exported under your branding.
Every new account includes a free credit — no card, no subscription.
What an assessment for SIRCCPM002 must cover
47 assessable components: 4 elements (20 performance criteria), 7 performance evidence and 17 knowledge evidence requirements, plus 3 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Maintain quality system documents.
- 1.1.Interpret quality standards and evaluate current policies and procedures for compliance and utility to the business.
- 1.2.Review and update pharmacy operations manual regularly and maintain records of reviews.
- 1.3.Develop and maintain accurate and complete records of quality assurance monitoring activities.
- 1.4.Maintain current and accurate training records for staff.
- 1.5.Report deficiencies in policies, procedures, manuals and record keeping systems to pharmacy manager.
- 1.6.Obtain approval and modify documentation according to organisation procedures.
2 Coordinate quality system practices.
- 2.1.Communicate quality standards, policies, procedures and quality assurance monitoring activities to staff.
- 2.2.Confirm understanding, and encourage and support staff participation in quality practices.
- 2.3.Arrange mentoring, coaching and training to support adherence to standards and quality practices.
- 2.4.Monitor operational activities to ensure policies and procedures are followed and quality standards are maintained.
- 2.5.Check regular quality assurance monitoring activities are completed according to schedules.
- 2.6.Assess and report adherence to quality standards.
3 Coordinate audits.
- 3.1.Prepare documentation for cyclical external quality audits.
- 3.2.Participate in quality audits and provide assistance to assessors.
- 3.3.Coordinate and report on remedial actions required by external audits within designated deadlines.
4 Monitor, review and continuously improve quality systems.
- 4.1.Monitor and review performance against quality standards and identify areas for improvement.
- 4.2.Discuss issues and challenges with operational and managerial staff and seek feedback on quality systems.
- 4.3.Evaluate information and develop ideas for improvement based on feedback received.
- 4.4.Report potential improvements to work practices and quality systems and seek approval.
- 4.5.Implement approved changes and communicate new policies, procedures and quality assurance monitoring activities to staff.
Performance evidence
- take responsibility for coordinating all aspects of a pharmacy quality system over a period of two months
- monitor operational activities, over this two month period, to ensure two specific policies, and procedures are followed
- check that two specific quality assurance monitoring activities are completed according to schedule
- develop updates to two policies and two procedures and communicate changes to staff
- complete one review of the operations manual and communicate changes to staff
- monitor, review and record details of performance against two quality standards and document comprehensive recommendations for improvements to work practices and quality systems
- coordinate processes required for one external quality audit
Knowledge evidence
- roles and responsibilities of quality system coordinator, operational and managerial staff in quality system management processes
- pharmacy industry quality standards
- organisational policies and procedures that align to quality standards
- operations manuals
- quality assurance monitoring records
- staff training records
- explanatory instructions for external audits
- audit compliance reports
- scheduling requirements for quality assurance monitoring activities
- methods for communicating quality standards, policies, procedures and quality assurance monitoring activities to staff
- record keeping requirements for quality assurance systems
- basic principles of evidence based assessment and record keeping
- methods of monitoring adherence to quality standards, policies and procedures
- purpose of external audits
- role of external auditor
- process for preparing and presenting required documents
- requirements for and methods of responding to non-compliances identified by audit.
Foundation skills
- Reading skills: interpret complex documents including quality standards, instructions for external audits and audit compliance reports.
- Writing skills: develop and maintain complex documents including policies and procedures, reports on potential work practice improvements, evidence based documents for quality audits and audit report responses providing clear evidence of remedial actions.
- Technology skills: produce and file quality system documents and use online information systems.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing SIRCCPM002
What does an assessment tool for SIRCCPM002 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCCPM002 needs to address all 47 unit components: 4 elements with 20 performance criteria, 7 performance evidence requirements, 17 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SIRCCPM002?
Auditori pulls the current release of SIRCCPM002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCCPM002 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SIRCCPM002 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCCPM002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- SIRCCPM001 — Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
- SIRCCPM003 — Lead and develop pharmacy teams
- SIRCCPM004 — Manage pharmacy sales and service delivery
- SIRCCPM005 — Manage pharmacy premises, equipment and merchandise
- SIRCCPM006 — Develop a pharmacy product and service range
Your SIRCCPM002 assessment tool, in minutes.
First unit free. No card, no RTO registration, no subscription.
Generate SIRCCPM002 free