CHCSOH019 — Manage head lease

1 Identify property needs of organisation.

• 1.1Identify organisational needs regarding tenancy mix, budget, income stream projection and property portfolio projection to plan leasehold property acquisition strategy.
• 1.2Research market conditions to ensure strategy is achievable.
• 1.3Develop leasehold property acquisition strategy according to organisational needs analysis.

2 Identify and acquire leasehold properties.

• 2.1Promote organisation to landlords and agents and explain principles of social housing and organisational goals and objectives.
• 2.2Inspect property for suitability for tenant mix and assess against organisational budgetary requirements.
• 2.3Prepare written head tenancy agreement with landlord.

3 Manage leasehold properties.

• 3.1Build and maintain relationship with landlords and agents.
• 3.2Prepare and complete tenancy documentation according to organisational policies and procedures and legislative requirements.
• 3.3Keep accurate records of all tenancy documentation.
• 3.4Identify and communicate rights and responsibilities of landlords and agents.
• 3.5Discuss and resolve insurance issues with landlord.
• 3.6Conduct property inspections and management activities as agreed with landlords and agents.

4 Manage end of lease.

• 4.1Negotiate end of tenancy issues and responsibilities with landlords and agents according to organisational policies and procedures and legislative requirements.
• 4.2Facilitate rights of all parties in finalising end of tenancy.
• 4.3Prepare reports and provide to parties.

What does an assessment tool for CHCSOH019 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCSOH019 needs to address all 22 unit components: 4 elements with 15 performance criteria, 2 performance evidence requirements, 5 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCSOH019?

Auditori pulls the current release of CHCSOH019 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCSOH019 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCSOH019 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCSOH019, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.