CHCDIS021Prepare for NDIS support coordination

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What an assessment for CHCDIS021 must cover

80 assessable components: 2 elements (7 performance criteria), 3 performance evidence and 70 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Meet support coordinator requirements.

  • 1.1Research and interpret industry information to maintain working knowledge of the NDIS system and funding models relevant to support coordination.
  • 1.2Recognise the participant’s right to choice and control and freedom to choose.
  • 1.3Identify and manage personal and organisational conflicts of interest according to organisational policies and procedures.
  • 1.4Identify and refer matters outside scope of own job role.

2 Work with providers.

  • 2.1Research and interpret service provider information to maintain current knowledge of available service options for NDIS participants.
  • 2.2Communicate with providers to build and maintain working relationships.
  • 2.3Collaborate with providers to optimise support options for NDIS participants.

Performance evidence

  • manage one conflict of interest
  • refer one matter outside scope of own job role
  • build a relationship with a provider

Knowledge evidence

  • National Disability Insurance Scheme (NDIS) system relevant to support coordination:
  • national and State/Territory legislation and statutory bodies
  • NDIS Code of Conduct
  • NDIS Quality and Safeguards Commission
  • rights-based context
  • support categories
  • NDIS Pricing Arrangements and Price Limits
  • NDIS service agreements
  • NDIS roles and responsibilities:
  • Local Area Coordinator (LAC)
  • delegate
  • community partner
  • provider
  • agency
  • Coordinator of Supports (COS)
  • Supported Independent Living (SIL)
  • funding models:
  • types:
  • NDIS reasonable and necessary framework
  • general health system funding including Medicare
  • access
  • eligibility
  • service types
  • funding mechanisms
  • intersection of multi-agency supports
  • stakeholder roles and responsibilities:
  • participants
  • service providers
  • funding bodies
  • organisational policies and procedures relevant to providing support coordination
  • support coordination:
  • levels of support coordination
  • support coordination process
  • methods for accessing informal, community and funded supports
  • types of service providers and service options
  • support practices:
  • person-centred
  • human rights based
  • duty of care
  • dignity of risk
  • privacy and confidentiality
  • benefits and risks for the participant of registered and non-registered service providers:
  • level of care
  • availability
  • location of support
  • restrictions in organisations due to industrial arrangements
  • process for engaging with:
  • disability service providers
  • non disability service providers
  • government
  • participants and their supports
  • support coordination job role expectations:
  • professional boundaries
  • responsibilities and accountabilities
  • scope of practice and parameters within the NDIS framework
  • conflict of interest and how to manage
  • role and content of NDIS Practice Standards
  • code of conduct
  • time management
  • NDIS plans:
  • plan implementation process
  • plan management process
  • purpose
  • key contents
  • methods for identifying services to meet goals and needs
  • budgeting
  • financial management
  • address change of circumstances
  • reporting and recording requirements for NDIS reports
  • common terms used in NDIS support coordination.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing CHCDIS021

What does an assessment tool for CHCDIS021 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCDIS021 needs to address all 80 unit components: 2 elements with 7 performance criteria, 3 performance evidence requirements, 70 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCDIS021?

Auditori pulls the current release of CHCDIS021 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCDIS021 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCDIS021 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCDIS021, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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