CHCDIS020 — Work effectively in disability support
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What an assessment for CHCDIS020 must cover
76 assessable components: 4 elements (14 performance criteria), 12 performance evidence and 50 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Meet job role requirements.
- 1.1Identify own job role requirements from reading position description.
- 1.2Discuss own job role requirements with supervisor to clarify and confirm job role scope and expectations.
- 1.3Recognise and refer work tasks outside own job role scope to the appropriate person according to organisational reporting policies and procedures.
2 Work within organisational requirements.
- 2.1Comply with professional conduct requirements.
- 2.2Comply with legal and human rights framework requirements relevant to disability support work.
- 2.3Communicate and cooperate with interdisciplinary team members.
- 2.4Use digital technology to access and share workplace information.
3 Work within a disability support context.
- 3.1Read individualised plans to identify tasks.
- 3.2Use person centred communication techniques when carrying out work tasks.
- 3.4Seek consent from the person, carer, family or others identified by the person, before commencing support activities.
- 3.5Recognise signs of abuse and report according to organisational policies and procedures.
- 3.6Record, maintain and store workplace information according to organisational record keeping procedures, and privacy and confidentiality requirements.
4 Implement self-care strategies.
- 4.1Monitor own stress level when working with people receiving support.
- 4.2Use self-care strategies and seek support if required according to organisational policies and procedures.
Performance evidence
- undertake work providing support to at least one person with disability, in a disability support work context that involves each of the following on at least one occasion:
- person-centred communication
- identifying tasks from individualised plan
- recognising scope of own job role and referrals
- complying with professional conduct requirements
- recognising and reporting signs of abuse
- seeking consent for support activities
- working with interdisciplinary team members
- engaging with people and organisation using technology
- completing workplace reports and checklists
- maintenance and storage of workplace information
- meeting privacy and confidentiality requirements
Knowledge evidence
- types of disability and functional capacity
- psychosocial disability: impact on the person’s life
- psychosocial disability: differences between psychosocial disability and mental health
- psychosocial disability: episodic nature and additional or alternate supports that may be required during different periods
- psychosocial disability: ways in which psychosocial disability interacts with other disabilities
- current terminology and used in disability support
- individualised plans including purpose and key contents
- support practices: person-centred approaches including upholding autonomy, supporting the person to exercise choice and person’s right to self-determination
- support practices: duty of care
- support practices: dignity of risk
- support practices: risk areas for abuse and systemic issues
- support practices: types of abuse
- support practices: delegation and supervision requirements by health professionals
- legal and human rights frameworks including the role of the following in industry: national and State/Territory statutory bodies
- legal and human rights frameworks: national and State/Territory legislation
- legal and human rights frameworks: Office of the Health Ombudsman
- legal and human rights frameworks: United Nations Convention on the Rights of Persons with Disability
- legal and human rights frameworks: mandatory reporting
- legal and human rights frameworks: privacy and confidentiality of information
- concepts of consent: informed
- concepts of consent: un-informed
- industry standards, codes of conduct and industry standards body relevant to disability support services
- attitudes and stereotypes: paternalism
- attitudes and stereotypes: ableism
- attitudes and stereotypes: stigma
- attitudes and stereotypes: common misconceptions
- attitudes and stereotypes: dangers of values judgements regarding perceived quality of life
- key philosophies and concepts: social model of disability
- key philosophies and concepts: person-centred approaches
- key philosophies and concepts: contemporary view on disability support
- key philosophies and concepts: difference between care and support
- key philosophies and concepts: empowerment of the person receiving support
- key philosophies and concepts: social role valorisation in the context of everyone having the right to live their life as they choose
- key philosophies and concepts: trauma-informed practice
- key philosophies and concepts: social and emotional wellbeing frameworks
- industry context: job roles in the disability support sector and scope of practice
- industry context: reporting lines and delegations including working under supervision
- industry context: roles of interdisciplinary team members
- industry context: key organisations within the sector
- industry context: funding and accreditation systems
- industry context: record keeping procedures
- cultural diversity, the cultural competency requirement of the role and respect for differences
- key issues facing disability support and community support in Australia
- risk assessment framework in terms of: personal care worker role
- risk assessment framework: working in a person’s home
- risk assessment framework: assisting a person to engage outside of their regular setting
- risk assessment framework: planning an activity
- risk assessment framework: medication
- restrictive practices: types of restrictive practices
- restrictive practices: parameters for use
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing CHCDIS020
What does an assessment tool for CHCDIS020 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCDIS020 needs to address all 76 unit components: 4 elements with 14 performance criteria, 12 performance evidence requirements, 50 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CHCDIS020?
Auditori pulls the current release of CHCDIS020 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCDIS020 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CHCDIS020 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCDIS020, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- CHCDIS011 — Contribute to ongoing skills development using a strengths-based approach
- CHCDIS012 — Support community participation and social inclusion
- CHCDIS013 — Assist with communication using augmentative and alternative communication methods
- CHCDIS014 — Develop and use strategies for communication with augmentative and alternative communication systems
- CHCDIS015 — Develop and provide person-centred service responses
- CHCDIS016 — Develop and promote positive person-centred behaviour supports
- CHCDIS017 — Facilitate community participation and social inclusion
- CHCDIS018 — Facilitate ongoing skills development using a person-centred approach
- CHCDIS019 — Provide person-centred services to people with disability with complex needs
- CHCDIS021 — Prepare for NDIS support coordination
- CHCDIS022 — Coordinate NDIS participant support
- CHCDIS023 — Provide specialised support
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