TLILIC0004 — Licence to operate an order picking forklift truck

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What an assessment for TLILIC0004 must cover

73 assessable components: 4 elements (26 performance criteria), 27 performance evidence and 20 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Plan work/task

1.1Task requirements are identified from work orders or equivalent and confirmed with relevant people and a site inspection is conducted in accordance with workplace procedures
1.2All work is confirmed to ensure coverage of work/task requirements for the relevant work area is in accordance with workplace procedures
1.3Order picking forklift truck is selected using relevant methodology in accordance with type and weight characteristics of load, workplace conditions, manufacturer specifications and workplace procedures
1.4Working area is inspected and appropriate paths for operating the order picking forklift truck and moving in work area are assessed and determined in accordance with workplace procedures
1.5Traffic management plan implementation is confirmed and understood in accordance with workplace procedures
1.6Appropriate communication procedures are identified and tested with relevant people in accordance with workplace procedures
1.7Work area operating surface is assessed to determine quality and suitability for operational use in accordance with workplace procedures

2 Prepare for work/task

2.1Consultation with workplace person/s is maintained to ensure workplan is clear and consistent with site requirements in accordance with workplace procedures
2.2Environmental work area conditions are assessed to determine any impact on order picking forklift truck positioning in accordance safe work procedures
2.3Risk control measures for hazards identified are checked for implementation in accordance with safe work procedures
2.4Order picking forklift truck is accessed in a safe manner in accordance with manufacturer specifications and safe work procedures
2.5Order picking forklift truck logbook is inspected and is correct for the order picking forklift truck, is completed, signed and required rectifications have been signed off in accordance with manufacturer requirements and safe work procedures
2.6Pre-start checks are carried out and any damage and defects are reported, recorded and appropriate action is taken in accordance with safe work procedures and manufacturer specifications
2.7Prior to operation, order picking forklift truck and safety equipment for working at height is visually checked for any damage, defects are reported, recorded and appropriate action is taken in accordance with safe work procedures
2.8Order picking forklift truck is started and checked for any abnormal noise in accordance with manufacturer specifications and safe work procedures
2.9Operational checks including all safety device/s are carried out and any damage and defects are reported, recorded and appropriate action is taken in accordance with manufacturer specifications and safe work procedures

3 Perform work/task

3.1Hazard prevention/control measures are implemented and communicated to people in the work area in accordance with safe work procedures
3.2Weight and positioning of load on platform is assessed to ensure compliance with order picking forklift truck data plate specifications in accordance with manufacturer specifications and safe work procedures
3.3Order picking forklift truck is operated safely in accordance with manufacturer specifications and safe work procedures
3.4Order picking forklift truck path and load/s are monitored constantly when moving, lowering and placing to ensure stability of material and avoidance of hazards in accordance with safe work procedures
3.5Loads are transported using all relevant order picking forklift truck movements in accordance with safe work procedures
3.6Unplanned and unsafe situations are responded to in accordance with safe work procedures
3.7Work is conducted safely at heights and fall arrest/restraint equipment is used safely and efficiently in accordance with safe work procedures
3.8Order picking forklift truck is parked and isolated appropriately in accordance with manufacturer specifications and safe work procedures

4 Pack up

4.1Order picking forklift truck is shut down in accordance with manufacturer specifications and safe work procedures
4.2Order picking forklift truck is secured to prevent unauthorised access/use in accordance with legislative obligations and safe work procedures

Performance evidence

applying safe operating procedures for an order picking forklift truck including: maintaining safe operating speed, travelling with platform lowered to an appropriate height, applying emergency procedures
carrying out pre-start checks, including visual inspection which must include: battery charge as required by manufacturer specifications, checking data plate is relevant to the attachment being used on the order picking forklift truck, fluid level checks as required by manufacturer specifications, evidence of damage, ensuring availability of correct logbook and updating records as required, fluid leaks, lights are working effectively, safety equipment checks, signage and labels to ensure they are visible and legible, structural weaknesses including paint separation or stressed welds, ensuring order picking forklift truck tynes or other attachment/s are securely fitted, wheels and tyres for damage/correct inflation if applicable
conducting and applying risk and hazard assessment strategies including: order picking forklift truck instability due to overloading, poor load placement or irregular loads, operating surface conditions and obstructions, insufficient lighting, overhead hazards, restricted and poorly ventilated areas, the risk of collision with people, moving plant and fixed structures
confirming and following traffic management plan procedures relevant to their role in the work area
conducting operational checks including: all controls are located, identified and tested for functionality, checks for adaptations or modifications outside manufacturer specifications that are not listed on the order picking forklift truck data plate, hazard warning systems including travel beepers, lights and horns are functional
clarifying workplan and checking understanding
complying with Commonwealth, State and Territory Work Health and Safety (WHS)/Occupational Health and Safety (OHS)/Occupational Safety and Health (OSH) legislation and regulations
conducting and monitoring safe order picking forklift truck operations that include: correctly using horns, driving applicable to conditions and moving loads safely, driving an order picking forklift truck with load in forward and reverse, while maintaining visibility, order picking forklift truck speed is appropriate to load and surroundings, lowering load to appropriate height for transport, carrying out a lift with load to 75% of the maximum height, picking up, driving, manoeuvring and placing loads safely at various heights within a compliant racking system
confirming traffic management plan is implemented
connecting battery to charger and disconnecting battery from charger and reconnecting to order picking forklift truck
demonstrating understanding of traffic management plan
ensuring risk control measures within the work area are effective as per workplace procedures
inspecting and using relevant safety equipment, including: safety harness/es, energy absorber/s, lanyard/s, anchor point/s
identifying, segregating and tagging out defective equipment and reporting to authorised person/s
interpreting and confirming relevant documentation, workplace instructions, safety information, emergency procedures for the work task and relevant area
maintaining communication with other workplace personnel through using appropriate worksite procedures which must include: audible and visual warning devices, listening, two-way radio, questioning to confirm understanding, signage, written instructions
positioning the order picking forklift truck for safe operation for: application of the task, manoeuvring in the workplace, stability of the order picking forklift truck and the load
recording and maintaining accurate information relating to order picking forklift truck operations
reporting to relevant person/s on site risk control measures that are not in place or deficient
safety devices are checked, including: safety gates and interlocks, emergency hydraulic descent device, deadman’s switch
securely parking order picking forklift truck and isolating in appropriate position to minimise possible access by unauthorised person/s including: tynes/attachment/work platform lowered to ground, hand/park brake applied, switched off and key removed according to manufacturer specifications and workplace procedures
setting up and validating an exclusion zone
shutting down an order picking forklift truck in accordance with manufacturer specifications and workplace procedures ensuring access ways are clear
start-up is in accordance with manufacturer requirements
steering, transmission and brake functions comply with operating requirements and there are no unusual noises
verifying problems and equipment faults, and implementing appropriate response procedures to unplanned and/or unsafe situations
working safely at heights using relevant Personal Protective Equipment (PPE) safely and efficiently

Knowledge evidence

Australian and industry standards, codes of practice and guidelines to safely operate an order picking forklift truck
appropriate worksite communication protocols including: audible and visual warning devices, hand signals, questioning techniques, 2-way radio, signage, traffic warning systems, written instructions
hazards including: all operating surface hazards, traffic including pedestrians, vehicles, other mobile plant and fixed structures, overhead hazards including: electric lines, service pipes, doorways, roof beams, lights, fixed structures, obstacles or obstructions, insufficient lighting, other specific hazards including falling from platform and dangerous goods
impact of the following on the operation of the order picking forklift truck including: loss of control of brakes and/or steering, failure of equipment including hydraulic system, order picking forklift truck instability including: deterioration of operating surface condition, overloading, picking and placing of irregular loads
lock out and tag out procedures
methodology and appropriate mathematical procedures to estimate loads or determination from labels, markings or load paperwork
manufacturer specifications, instructions and operator’s manual
order picking forklift truck characteristics and capabilities, manufacturer specifications and instructions for any attachments
problems, and appropriate response procedures to unplanned and/or unsafe environmental conditions including: wind, water/ice impacted ground, slippery surfaces, sun glare
procedures for connecting battery to charger and disconnecting battery from charger and reconnecting to order picking forklift truck
procedures for recording, reporting and maintaining workplace records and information
risk assessment process including hierarchy of control: elimination, substitution, isolation, engineering controls, administrative controls, personal protective equipment (PPE)
relevant documentation requirements
risk control measures including barricades and traffic control
traffic management plan procedures and requirements
typical routine problems encountered operating an order picking forklift truck and equipment, and adjustments required for correction
workplace procedures including work plan which may be verbal, documented/written, or electronically generated
work area operating surface suitability including: unusual and cracked surfaces, uneven surfaces, steel decks and grates
Work Health and Safety (WHS)/Occupational Health and Safety (OHS)/Occupational Safety and Health (OSH) legislative obligations and responsibilities
working at height procedures and relevant PPE

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing TLILIC0004

What does an assessment tool for TLILIC0004 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLILIC0004 needs to address all 73 unit components: 4 elements with 26 performance criteria, 27 performance evidence requirements, 20 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLILIC0004?

Auditori pulls the current release of TLILIC0004 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLILIC0004 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLILIC0004 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLILIC0004, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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