TLIA2014 — Use product knowledge to complete work operations

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What an assessment for TLIA2014 must cover

28 assessable components: 3 elements (8 performance criteria), 10 performance evidence and 10 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Identify products in a subsection of a warehouse or other storage area

1.1Products are identified against specified criteria in accordance with workplace procedures
1.2Storage and handling characteristics are identified and applied consistently
1.3Products are described to internal customers identifying features that may affect location, safety or storage requirements

2 Examine quality and report on products

2.1Products are inspected in accordance with workplace quality assurance procedures
2.2Workplace procedures are followed to replace, return or dispose of stock/products that are not useable
2.3Non-conforming products are recorded/reported in accordance with workplace procedures

3 Use inventory and labelling systems to identify and locate products

3.1Inventory and labelling systems are used to locate products within the workplace
3.2Goods are physically located and identified

Performance evidence

adapting to differences in products and services in accordance with standard operating procedures
applying relevant legislation and workplace procedures
communicating and working effectively with others when handling, transporting and storing products and providing information on products and services
completing documentation related to work activities
estimating the size, shape and special requirements of goods and loads
identifying containers and goods coding, Australian Dangerous Goods (ADG) and International Maritime Dangerous Goods (IMDG) markings and where applicable, emergency information panels
reading and comprehending simple statements in English
reading, interpreting and following instructions, procedures, information and signs relevant to handling, transporting, storing products and providing information on products and services
selecting and using relevant communications, computing and load handling equipment
selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

Knowledge evidence

Australian codes and regulations relevant to products being identified, handled, transported, stacked and/or stored as part of work operations
categories or groups of products and requirements for special handling, stacking and storage
documentation requirements including reports and records concerning damaged or contaminated goods
focus of operation of work systems, equipment, management and site operating systems for packaging goods
housekeeping standards and procedures
purpose and use of cataloguing and labelling systems
site layout and obstacles
strategies to seek out sources of product knowledge and to use this information to inform work
types of equipment and storage areas appropriate for different categories of goods including perishable, fragile, dangerous, composition/state goods
workplace procedures and policies for identifying, handling, stacking and storing particular categories of products

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing TLIA2014

What does an assessment tool for TLIA2014 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIA2014 needs to address all 28 unit components: 3 elements with 8 performance criteria, 10 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIA2014?

Auditori pulls the current release of TLIA2014 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIA2014 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIA2014 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIA2014, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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