TLIA0022 — Pick and process orders

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What an assessment for TLIA0022 must cover

33 assessable components: 3 elements (14 performance criteria), 9 performance evidence and 10 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Identify workplace order picking processes, policies and procedures

1.1Workplace procedures for order picking and related workplace documentation are interpreted
1.2Stock allocation and location systems are identified and used
1.3Stock allocation and location systems for dangerous goods are identified and used in accordance with workplace procedures

2 Pick and despatch an order

2.1Appropriate manual handling equipment is selected in accordance with work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures
2.2Work requirements are planned, and appropriate equipment and documentation are sourced
2.3Storage zones are located, and pick path is established
2.4Hazards are identified and control measures are implemented
2.5Appropriate transport unit for orders is selected
2.6Order is picked and arranged to minimise stock damage and to maximise stability in accordance with workplace procedures
2.7Order picks and transport units are located in designated areas
2.8Products are assembled to meet workplace despatch schedules
2.9Orders are consolidated, secured, arranged and placed in storage zones in accordance with despatch schedules

3 Complete documentation

3.1Pick confirmation is completed in accordance with workplace requirements
3.2Stock discrepancies are identified and reported in accordance with workplace procedures

Performance evidence

completing workplace documentation related to picking and processing orders
estimating the size, shape and special requirements of goods
identifying and following instructions, procedures, signs and labels relevant to picking and processing orders
identifying hazards and implementing control measures
identifying relevant stock and goods coding and labelling, including dangerous goods
monitoring work activities in terms of planned schedule
selecting and using appropriate manual handling equipment in accordance with workplace procedures
selecting and using relevant equipment and communications technology when picking and processing orders
selecting and using required personal protective equipment (PPE) conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

Knowledge evidence

documentation and recording requirements when picking and processing an order
equipment used during picking and processing operations and the precautions and procedures to be followed in its use
housekeeping standards and procedures
operational work systems, equipment, management and site operating systems for picking and processing orders
potential problems and possible solutions when picking and processing an order
relevant legislation, regulations, codes of practice and industry guidelines for picking and processing orders, including relevant bond, quarantine or other legislative requirements
relevant WHS/OHS and environmental protection procedures and guidelines
storage zone requirements and obstacles
transport units including totes, flat racks, cages, pallets, skips, stillages and cartons
workplace procedures and policies for picking and processing orders

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing TLIA0022

What does an assessment tool for TLIA0022 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIA0022 needs to address all 33 unit components: 3 elements with 14 performance criteria, 9 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIA0022?

Auditori pulls the current release of TLIA0022 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIA0022 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIA0022 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIA0022, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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