SITXHRM008 — Roster staff
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What an assessment for SITXHRM008 must cover
53 assessable components: 4 elements (13 performance criteria), 6 performance evidence and 27 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Develop staff rosters.
- 1.1Develop rosters according to relevant industrial agreements, other considerations and wage budgets.
- 1.2Maximise operational and customer service efficiency while minimising wage costs.
- 1.3Combine duties where appropriate to ensure effective use of staff.
- 1.4Roster teams with complementary skills mix to meet operational requirements.
- 1.5Take account of social and cultural considerations and broader organisational policies that affect staff rosters.
- 1.6Consult with colleagues to obtain their input into rosters.
- 1.7Use roster systems and equipment to administer rosters.
2 Present and communicate rosters.
- 2.1Present rosters in required formats to ensure clarity of information according to organisational standards.
- 2.2Communicate rosters to appropriate colleagues within designated timeframes.
3 Maintain rostering records.
- 3.1Administer records of shift time completed by employees or contractors.
- 3.2Maintain staff rostering records according to organisational procedures.
4 Evaluate rosters.
- 4.1Monitor effectiveness of rosters in consultation with colleagues.
- 4.2Identify ways in which rosters and roster development processes may be improved and take appropriate action.
Performance evidence
- prepare staff rosters that meet diverse operational requirements across three different roster periods
- sufficient staff to ensure the delivery of required services within wage budget constraints
- appropriate skills mix of the team
- modifications are incorporated where required
- compliance with industrial provisions and organisational policies and procedures
- completion of rosters within commercial and staff time constraints.
Knowledge evidence
- sources of information on awards and other industrial provisions
- industrial agreements and other considerations which impact the preparation of staffing rosters: single or multiple awards and enterprise agreements
- industrial agreements and other considerations which impact the preparation of staffing rosters: award provisions for: leave, mandated breaks between shifts, maximum allowed shift hours, standard, overtime and penalty pay rates, overall number of hours allocated to different staff members
- industrial agreements and other considerations which impact the preparation of staffing rosters: use of: contractors and consideration of fees, permanent or casual staff
- key elements of applicable awards and enterprise agreements: leave provisions
- key elements of applicable awards and enterprise agreements: mandated breaks between shifts
- key elements of applicable awards and enterprise agreements: maximum allowed shift hours
- key elements of applicable awards and enterprise agreements: standard, overtime and penalty pay rates
- organisational human resource policies and procedures which impact the preparation of staffing rosters: sociocultural-friendly organisational initiatives
- organisational human resource policies and procedures which impact the preparation of staffing rosters: family-friendly workplace initiatives
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: carers
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: compassionate reasons
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: illness or injury
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: jury service
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: long service
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: maternity or paternity
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: rehabilitation of injured workers
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: study
- organisational human resource policies and procedures which impact the preparation of staffing rosters: provisions for leave: recreation
- social, cultural and skills mix of the team to be rostered
- operational requirements of the business activity, department or event subject to rostering
- role of rosters and their importance in controlling staff costs
- wage budget for the business activity, department or event subject to rostering
- system capabilities and functions of rostering software programs
- different formats for and inclusions of staff rosters
- processes for modifying rosters
- methods used to communicate rosters, including both electronic and paper-based.
Foundation skills
- Reading skills: interpret documents outlining opening and closing times, operational hours, and expected customer traffic.
- Writing skills: write potentially complex roster documentation.
- Oral communication skills: ask colleagues questions to confirm their requirements; listen to and interpret messages.
- Numeracy skills: complete planning activities involving dates, times and staff ratios.
- Problem-solving skills: re-work rosters in cases of staff illness.
- Teamwork skills: consider staff requests and personal commitments when planning rosters.
- Technology skills: use system capabilities and functions of rostering software programs.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing SITXHRM008
What does an assessment tool for SITXHRM008 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITXHRM008 needs to address all 53 unit components: 4 elements with 13 performance criteria, 6 performance evidence requirements, 27 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SITXHRM008?
Auditori pulls the current release of SITXHRM008 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SITXHRM008 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SITXHRM008 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITXHRM008, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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