SITHGAM024 — Operate a TAB outlet

1 Set up a TAB outlet.

• 1.1Carry out opening procedures according to TAB guidelines and organisational procedures.
• 1.2Set up Austext or Teletext facilities, ensuring pages and sub-pages are correctly displayed on television sets.
• 1.3Ensure cleanliness, temperature and lighting of TAB environment.

2 Advise customers on TAB operations and regulations.

• 2.1Advise customers on TAB procedures according to legislative requirements and organisational procedures.
• 2.2Respond to customer queries, requests and complaints according to organisational standards.

3 Operate TAB betting machine.

• 3.1Follow TAB operations and administration manuals for operating a TAB betting machine.
• 3.2Interpret error messages and take action to rectify errors according to legislative requirements and organisational procedures.

4 Update daily racing activity information.

• 4.1Obtain information on daily racing activities through appropriate sources.
• 4.2Update wall lists as new information is received.

5 Perform TAB terminal accounting and security procedures.

• 5.1Balance dockets for cash payments.
• 5.2Pay out correct winnings to customers.
• 5.3Verify large payments according to organisational procedures.
• 5.4Monitor security of cash and venue according to organisational procedures.
• 5.5Observe customers and onlookers and note and report unusual practices promptly.
• 5.6Complete end of shift balance according to organisational procedures.

6 Clean and maintain TAB equipment.

• 6.1Clean machines according to TAB guidelines and work health and safety regulations.
• 6.2Make simple machine repairs with minimum disruption to customers and according to TAB specifications.
• 6.3Report unserviceable machines promptly to the TAB and take follow-up action to ensure breakdown is rectified.

What does an assessment tool for SITHGAM024 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SITHGAM024 needs to address all 96 unit components: 6 elements with 18 performance criteria, 5 performance evidence requirements, 71 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SITHGAM024?

Auditori pulls the current release of SITHGAM024 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SITHGAM024 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SITHGAM024 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SITHGAM024, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.