RGRPSG404 — Carry out greyhound adoptions

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What an assessment for RGRPSG404 must cover

60 assessable components: 5 elements (21 performance criteria), 3 performance evidence and 31 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Contribute to pre-adoption processes

1.1Contribute to the responsible promotion of greyhound transition to pet program via a range of channels
1.2Contribute to maintenance of information about greyhound transition to pet program and information for new owners
1.3Maintain accurate information about individual greyhounds available for adoption
1.4Provide and respond to stakeholder queries relating to the greyhound transition to pet program according to organisational procedures

2 Match individual greyhounds to adoption applications

2.1Collate and review adoption applications or requests from applicants
2.2Communicate with applicants to clarify or confirm application information according to organisational procedures
2.3Collate and review information on individual greyhounds from a range of available sources
2.4Match individual greyhounds to specific adoption applications based on greyhound and adopter information
2.5Advise applicants, explain reasons for matching outcome, and manage responses professionally

3 Carry out adoption handover

3.1Meet new owners, provide information relevant to owning a greyhound, and respond to queries
3.2Coordinate the introduction of greyhound to new owners according to organisational procedures
3.3Facilitate introductions between the greyhound and existing pet dogs and/or other pets according to organisational procedures
3.4Observe interaction between new owners, and other pets where relevant, and selected greyhound prior to finalising handover
3.5Respond to unforeseen contingencies or issues during handover according to organisational procedures

4 Conduct post-adoption follow-up

4.1Provide follow-up support to new owners during settling period according to organisational procedures
4.2Respond professionally to situations relating to mismatches and problems with greyhounds
4.3Refer adopters to other staff or resources according to needs of adopter and/or greyhound
4.4Coordinate mismatches, returns and failed adoptions according to organisational procedures
4.5Obtain and record feedback on the transition to pet program from stakeholders according to organisational procedures

5 Maintain accurate program records

5.1Complete and file all records using organisation systems and formats
5.2Collate stakeholder feedback and forward to relevant personnel to improve transition to pet program processes

Performance evidence

provided information and/or contributed to promotional activities about greyhound transition to pets program on at least two occasions
matched, organised and provided follow- up services for at least five greyhound adoptions, including: one adoption where there are existing pets in household, one adoption where there are children in household, one mismatched or failed greyhound adoption
completed all required organisational documentation for each greyhound adoption situation in the performance evidence above

Knowledge evidence

channels used to provide information or promote transition to pet programs, including:
information sessions
telephone queries
community programs and events
media, social media, website
principles of responsible promotion relating to greyhound transition to pet programs, including:
accurate, factual and up-to-date information
transparent and fair processes
customer focus
customer privacy
welfare of animals
sources of information on individual greyhounds, including:
shelter, veterinary or kennel records
suitability assessments
feedback from volunteers, foster carers and/or other relevant personnel
organisational procedures for adoption process, including:
providing reasons for matching individual greyhounds to applicants
providing information to stakeholders and support to new owners
managing conflict, negative feedback, compassion fatigue
dealing with contingencies during handover and settling period
dealing with mismatches, returns and failed adoptions
keeping records
new owner information relevant to owning a greyhound, including:
state greyhound legislation and industry requirements relating to retiring greyhounds and adoption practices, including de-sexing and behavioural requirements
current state government and local council requirements for registration, containment and use of muzzles and leashes in public
individual greyhound information relating to behaviour, diet and care
follow-up support to new owners, including:
common behavioural and settling problems
settling and transitioning strategies
managing new owner expectations
referrals to specialists or support services

Foundation skills

Reading: Interpret and identify key information in organisational procedures relevant to greyhound transition to pet adoption processes
Writing: Record information clearly and accurately in forms for internal and external purposes
Navigate the world of work: Take responsibility for maintaining current knowledge of state regulations and local council requirements relevant to greyhound pet ownership
Interact with others: Convey information using clear language, terminology and concepts suitable for audience; Use a range of strategies to build rapport and manage situations involving potential conflict and/or disappointment
Get the work done: Plan, sequence and prioritise activities to achieve work outcomes; Seek clarification and assistance in decision making to ensure accurate matching of greyhounds and adopters; Use workplace technology and systems to complete records and reports

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing RGRPSG404

What does an assessment tool for RGRPSG404 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for RGRPSG404 needs to address all 60 unit components: 5 elements with 21 performance criteria, 3 performance evidence requirements, 31 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for RGRPSG404?

Auditori pulls the current release of RGRPSG404 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for RGRPSG404 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing RGRPSG404 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of RGRPSG404, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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