PSPPCM008 — Manage contract performance

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What an assessment for PSPPCM008 must cover

39 assessable components: 4 elements (18 performance criteria), 13 performance evidence and 8 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Manage the business relationship

1.1Manage probity.
1.2Meet obligations to the contractor.
1.3Record consideration of conflicts of interest and their resolution.
1.4Manage business relationship with contractor in the public interest through formal and informal mechanisms.

2 Manage performance of the contract

2.1Implement start-up or transition arrangements.
2.2Monitor and update contract management plan for effectiveness regularly.
2.3Monitor performance of contract against key performance indicators and track milestones to ensure obligations under the agreement are being met.
2.4Manage e-procurement, financial and other resources.
2.5Identify and manage emerging and potential risks.

3 Manage contract issues

3.1Manage contract variations.
3.2Identify early signs of under-performance, and take action to improve performance.
3.3Investigate and resolve or refer disputes and complaints.
3.4Conduct negotiation of contract issues.
3.5Address and resolve or refer conflict.
3.6Deal with non-compliance with codes of conduct, codes of practice and standards of behaviour.

4 Implement communication and information strategy

4.1Maintain communication on the performance of the contract with all stakeholders.
4.2Carry out management reporting.
4.3Maintain contract information for organisational purposes.

Performance evidence

networking with contractors and stakeholders
reading and applying complex documents, including contracts, legislation and guidelines
writing management reports and keeping records of meetings, liaison, notes and follow-up actions
building effective working relationships with contractors and stakeholders
modelling effective team management approaches
referring issues to the correct person
resolving disputes, conflict and complaints
making judgements about when to refer disputes, conflict and complaints to others
applying understanding of supplier issues/supply chain management in the context of contract management
managing contract documentation
planning and organising contract meetings, reports and reviews
maintaining currency of best practice examples in procurement practice and relevant procurement legislation, policies and procedures
use electronic procurement templates

Knowledge evidence

Commonwealth, state or territory, and local government legislation, policies, practices and guidelines relating to contract management, including environmental purchasing and corporate social responsibility guidance
organisational procurement policies, practices and approval processes
contract management for diverse contractual situations
privacy and confidentiality issues
codes of conduct, codes of practice and standards of individual behaviour relating to management of contracts and relationships with contractors
financial and accounting issues relevant to the contract
legal aspects of negotiation
aspects of law of contracts, trade practices law and commercial law relevant to the management of contracts relating to complex procurement

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing PSPPCM008

What does an assessment tool for PSPPCM008 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPPCM008 needs to address all 39 unit components: 4 elements with 18 performance criteria, 13 performance evidence requirements, 8 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PSPPCM008?

Auditori pulls the current release of PSPPCM008 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPPCM008 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PSPPCM008 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPPCM008, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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