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ICTICT317 — Maintain standard operating environments

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What an assessment for ICTICT317 must cover

60 assessable components: 4 elements (21 performance criteria), 6 performance evidence and 27 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Assess organisational infrastructure

  • 1.1Confirm work brief and tasks according to organisational policies and procedures
  • 1.2Identify existing operating system (OS) functions according to work brief
  • 1.3Review required SOE improvements according to work brief
  • 1.4Determine SOE objectives in consultation with required personnel
  • 1.5Analyse centrally managed end-user devices according to work brief
  • 1.6Report on required SOE applications, drivers and hardware options according to analysis findings
  • 1.7Select required options according to SOE objectives

2 Evaluate SOE deployment methods

  • 2.1Research OS deployment software and deployment options required in centrally managed end-user devices
  • 2.2Compare deployment options according to work brief
  • 2.3Identify advantages and disadvantages of compared deployment options
  • 2.4Select required SOE deployment method according to organisational system requirements

3 Apply SOE deployment methods

  • 3.1Select and source required deployment configuration components
  • 3.2Configure required SOE and applications on existing operating system user interface
  • 3.3Test required SOE deployment onto a centrally managed end-user device according to organisational requirements
  • 3.4Apply automatic patching over required network
  • 3.5Confirm deployment success and rectify any issues
  • 3.6Save and secure systems according to organisational policies and procedures

4 Finalise SOE documentation

  • 4.1Create SOE deployment plan with scheduled updates and record maintenance measures
  • 4.2Obtain and review SOE deployment evaluation from required personnel
  • 4.3Seek and obtain deployment plan approval from required personnel
  • 4.4Distribute and store approved deployment plan according to organisational policies and procedures

Performance evidence

  • maintain at least two standard operating environments (SOEs) for an organisation
  • deploy SOE and applications to at least one centrally managed end-user device
  • create at least one deployment plan for automatic SOE and applications
  • In the course of the above, the candidate must:
  • review organisational system requirements
  • apply required organisational policies and procedures

Knowledge evidence

  • methods for configuring and deploying SOEs and applications
  • functions and features of deployment plans, including:
  • scheduling updates
  • maintenance measures
  • types of automatic deployment components, software and hardware
  • functions and features of diagnostic testing software configuration components and equipment
  • types of testing procedures for automatic SOE and applications
  • key functions and features of centrally managed end-user devices, including:
  • kiosks
  • laptops
  • desktops
  • thin clients
  • virtualised workstations
  • key operating system (OS) functions used in organisations, including:
  • file systems
  • memory management
  • process scheduling
  • types of OS user interfaces and networks
  • required types of SOE applications, drivers and hardware options
  • methods of identifying SOE limitations and improvements
  • types of industry accepted hardware and software for maintaining SOEs and applications
  • functions and features of OS functions used in organisations
  • functions and features of SOE infrastructure
  • types of organisational requirements for OS
  • functions and applications of automatic patching
  • organisational formats for documentation and reports
  • organisational policies and procedures, and legislative requirements relating to work tasks

Foundation skills

  • Oral communication: Elicits and evaluates information using OS-related terminology and effective listening and questioning techniques Uses simple and relevant language to liaise with required personnel, present information and obtain feedback
  • Reading: Identifies, analyses and evaluates a range of complex texts and applies the information to OS selection, installation, configuration and SOE deployment Interprets and comprehends a large range of diagrams, icons, symbols, text, numbers and letters to install and configure SOEs
  • Writing: Uses the correct spelling and grammar, clear plain English and systems-related text to document recommendations, plans, schedules, and processes, and to develop feedback tools
  • Planning and organising: Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency
  • Problem solving: Identifies and implements solutions for routine problems
  • Technology: Identifies the purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTICT317

What does an assessment tool for ICTICT317 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTICT317 needs to address all 60 unit components: 4 elements with 21 performance criteria, 6 performance evidence requirements, 27 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTICT317?

Auditori pulls the current release of ICTICT317 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTICT317 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTICT317 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTICT317, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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