HLTPHA013 — Order, maintain and distribute pharmaceutical stock

1 Procure stock.

• 1.1Identify items and quantity required for order, according to predetermined minimum and maximum stock levels.
• 1.2Obtain requisition requirements as per the imprest schedule from authorised personnel.
• 1.3Provide order information in terms of availability and cost to an authorised person according to organisational policies and procedures.
• 1.4Interpret information to identify availability and cost of item and provide information to an authorised person.
• 1.5Investigate alternative suppliers or products when required medication is not available due to compounding delays or externally sourced compounded products under the guidance of a health care professional.

2 Process new stock.

• 2.1Accept delivery of stock and match delivery documentation with stock delivered.
• 2.2Check condition of stock and expiry date and report deviations to the appropriate person.
• 2.3Reconcile stock with order or control lists and report discrepancies to the appropriate person.
• 2.4Inform an authorised person of medication with specific recording requirements according to legal requirements and organisational policies and procedures.
• 2.5Maintain batch traceability.
• 2.6Accurately complete data capture requirements, including reconciliation of statements and invoices.
• 2.7Comply with organisation procedures to return stock to supplier as required.

3 Handle and maintain stock.

• 3.1Maintain principles of sale selection and storage of medication.
• 3.2Store stock according to stock storage and rotation requirements.
• 3.3Maintain conditions to minimise risk of contamination.
• 3.4Monitor stock on a regular basis, including minimum and maximum stock levels, and report deviations to the appropriate person.
• 3.5Monitor and maintain correct storage requirements and report deviations to the appropriate person.
• 3.6Maintain accurate location maps.
• 3.7Check security compliance and report irregularities to the appropriate person.

4 Select and pack item order.

• 4.1Select and pack items according to order requirements.
• 4.2Complete data entry requirements associated with processing orders.
• 4.3Check labelling, specific handling instructions and delivery information for accuracy in line with identified requirements.
• 4.4Check packaging is completed according to specific instructions.

5 Dispatch orders.

• 5.1Check delivery documentation for accuracy and follow requirements.
• 5.2Implement packaging and handling procedures to ensure the security, integrity, cold chain maintenance and breakage avoidance of delivered goods.
• 5.3Complete medication registers and other documentation accurately, as required.

6 Process returned stock.

• 6.1Inspect returned products for their expiry date and integrity, and place in designated area.
• 6.2Place reusable returned stock in appropriate designated area.
• 6.3Dispose of unusable returned items according to organisation procedure.
• 6.4Complete inspection documentation accurately and forward for authorisation.
• 6.5Maintain accurate records and complete credit process in a timely manner.

7 Assist in stocktaking procedures.

• 7.1Check stock lists of all items for stocktaking.
• 7.2Reconcile actual stock against stock lists.
• 7.3Count stock and check expiry dates.
• 7.4Identify stock discrepancies and report to the appropriate person.
• 7.5Determine minimum and maximum stock levels and report to the appropriate person.
• 7.6Complete and maintain accurate stocktake documentation.

What does an assessment tool for HLTPHA013 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTPHA013 needs to address all 48 unit components: 7 elements with 37 performance criteria, 5 performance evidence requirements, 6 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for HLTPHA013?

Auditori pulls the current release of HLTPHA013 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTPHA013 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing HLTPHA013 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTPHA013, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.