TLIE5020 — Apply knowledge of freight forwarding documentation and permits

Elements & performance criteria

Performance evidence

• applying relevant national and international codes of practice, regulations and legislative requirements
• communicating effectively with others when preparing and processing required documentation, forms and permits, including using unambiguous closed-loop communication and checking to confirm messages and responses are correctly and clearly understood (particularly in situations where communication is with a person for whom English is a second language)
• completing the preparation and processing of documentation, forms and permits required in international freight forwarding, including computer data entry
• implementing contingency plans
• interpreting and applying current knowledge of the required documentation, forms and permits to an international freight forwarding role and functions
• interpreting and following operational instructions and prioritising work
• maintaining currency of knowledge about required international freight forwarding documentation, forms and permits through appropriate continuous professional development activities
• modifying activities depending on operational contingencies, risk situations and environments
• monitoring work activities in terms of planned schedule
• operating and adapting to differences in information and communications equipment in accordance with operating procedures
• operating applicable information and communications technology to required protocol
• reading and interpreting relevant instructions, procedures and information
• reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures
• responding appropriately to cultural differences in the workplace
• selecting and appropriately applying information and communications systems and procedures to complete workplace tasks
• working collaboratively with others when preparing and processing required documentation, forms and permits
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge evidence

• applicable regulations and legislation including:
• Australian and international regulations, conventions and codes of practice for the international freight forwarding
• Australian and international standards and certification requirements
• relevant Australian and international environmental protection legislation
• relevant Australian and international transport security and safety legislation
• relevant regulations for importing and exporting cargo
• relevant regulations for international trading and financial transactions
• Australian customs and border protection requirements including:
• Australian customs and border protection procedures
• Australian customs and border protection tariffs
• control of import and export consignments
• definitions, purpose and use of Incoterms and Combiterms
• general information on the Australian customs administration
• goods and services tax (GST) (applicable rate and taxable value)
• import licences for certain types of dangerous goods
• intellectual property, counterfeit, artefacts and boycott issues
• international conventions
• veterinarian control and live plant control (phytosanitary control)
• documentation requirements for billing and accounts
• factors impacting on international freight forwarding documentation, forms and permits including:
• bills of lading, waybills or consignment notes
• cargo manifests
• commercial invoices with an Incoterm and extra details to ensure proper passage and clearance
• consular documents
• container lists
• delivery notes
• fumigation or other treatment certificates for shipments containing wood or other materials of plant origin
• health and phytosanitary certificates
• industry recognised inspection certificates and reports
• insurance certificates, claim forms and policies
• origin certificates
• packing declarations for wood and other materials of plant origin
• packing lists
• pre-advice and pre-alert documents
• quality analysis or weight/measurement certificates
• international sales contracts – principles, conditions and specifications, consequences of poor preparation or mistakes
• principles and techniques of communications such as checking to confirm messages and responses given or received are unambiguous and are correctly and clearly understood
• principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry
• procedures and protocols for preparing and processing international freight forwarding documentation, forms and permits
• relevant Australian and international conventions, codes of practice and regulatory requirements for completing international freight forwarding documentation, forms and permits in (including those applicable to importing, exporting and transiting goods)
• responsibilities and liabilities of a freight forwarder in ensuring all required documentation, forms and permits are accurately and correctly prepared
• sources of information about the documentation, forms and permits required when providing international freight forwarding services
• standard International Federation of Freight Forwarders Associations (FIATA) forms and documentation including:
• Forwarders Certificate of Receipt (FCR)
• Forwarders Certificate of Transport (FCT)
• Forwarders Forwarding Instructions (FFI)
• Forwarders Warehouse Receipt (FWR)
• House Air Waybill (HAWB)
• House Bill of Lading (HBL)
• Master Air Waybill (MAWB)
• Multimodal Transport Bill of Lading (MTB/L)
• Negotiable Multimodal Transport Bill of Lading (FB/L)
• Non-negotiable Multimodal Transport Waybill (FWB)
• Original Bill of Lading (OB/L)
• Shippers Declaration for the Transport of Dangerous Goods (SDT)
• Shippers Intermodal Weight Certification (SIWC)
• veterinary certificates for materials of biological origin, which are for human consumption
• systems and processes for completing documentation and forms online
• typical problems that can occur and related appropriate action that can be taken to prevent or resolve these problems

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing TLIE5020