TLIE2007 — Use communications systems

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What an assessment for TLIE2007 must cover

42 assessable components: 4 elements (18 performance criteria), 14 performance evidence and 10 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Check communications system requirements

1.1System features and control functions are identified
1.2Impact of battery and signal levels on system’s capability is determined
1.3Mobile equipment is set up to optimise communication
1.4Channels are selected appropriate to the communication as required

2 Communicate using communications technology

2.1System checks are carried out to confirm communications system is operational, in accordance with manufacturer’s instructions and workplace procedures
2.2Communications system is operated safely in accordance with manufacturer’s instructions, workplace procedures and regulatory requirements
2.3Telephone and radio security are maintained in accordance with workplace procedures
2.4Channel selection is appropriate for the location and type of communication
2.5Messages are transmitted clearly and precisely, and user ethics and protocols are followed
2.6Public address (PA) system is used, as required, to communicate with passengers and/or crew in accordance with operating procedures
2.7Incoming messages are received and answered promptly and courteously in accordance with operating procedures and regulatory requirements
2.8Appropriate language, protocols, procedures and codes are followed when using communications systems
2.9Received messages are interpreted and recorded in accordance with workplace procedures
2.10Clear and unambiguous vocal communication is used

3 Maintain communications equipment operational status

3.1Equipment is checked and maintained in working order in accordance with workplace procedures
3.2Minor communications systems faults are promptly identified, diagnosed, and repaired or reported in accordance with workplace procedures

4 Complete documentation

4.1Appropriate communications records are maintained in accordance with workplace procedures
4.2Communications records are stored/filed as required

Performance evidence

applying precautions and required action to minimise, control or eliminate hazards that may exist when using communications systems
communicating and working effectively with others using available communications systems
completing documentation related to work activities when using communications systems
following communications security procedures
identifying and using required communications technology
implementing contingency plans
modifying activities depending on differing operational contingencies, risk situations and environments
monitoring communications equipment performance and taking appropriate action as required
operating and adapting to differences in communications equipment in accordance with operating procedures
planning, monitoring and prioritising work activities in terms of planned schedule, including predicting consequences and identifying improvements
reading, interpreting and following communications systems instructions, procedures and relevant legislation
reporting and/or rectifying identified problems, faults or malfunctions promptly in accordance with workplace procedures
using communications equipment
working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge evidence

communication techniques including barriers to effective communication and how to overcome them
features of various communications systems
minor routine maintenance procedures for communications equipment
pre-operational checks for communications systems and equipment
principles of effective communication
procedures and protocols for using communications systems during an emergency
protocols and procedures for communicating with others using relevant communications technology including public address (PA) systems
relevant procedures and duty of care requirements
relevant work health and safety (WHS)/occupational health and safety (OHS) responsibilities
typical problems that may occur when using communications systems, and appropriate action and solutions

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing TLIE2007

What does an assessment tool for TLIE2007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIE2007 needs to address all 42 unit components: 4 elements with 18 performance criteria, 14 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIE2007?

Auditori pulls the current release of TLIE2007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIE2007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIE2007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIE2007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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