TLIC3035Manage the operation of a tow truck

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What an assessment for TLIC3035 must cover

39 assessable components: 4 elements (17 performance criteria), 12 performance evidence and 10 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Carry out pre-operational tow truck checks

  • 1.1Pre-operational tow truck checks are carried out in accordance with government regulations, manufacturer requirements, workplace policies and procedures
  • 1.2Hazards are identified, risks are assessed and control measures implemented
  • 1.3Faults and defects identified during checks are repaired or reported in accordance with workplace procedures
  • 1.4Checks are made to ensure vehicle or load being towed or carried is secured in accordance with tow truck operational practice and regulatory requirements

2 Drive a tow truck carrying or towing a vehicle or other load

  • 2.1Tow truck is manoeuvred in accordance with established towing practices, regulations/permit requirements for vehicle class involved, and vehicle being towed or load being carried
  • 2.2Appropriate defensive driving techniques are applied for prevailing road, traffic and weather conditions
  • 2.3Tow truck is driven along appropriate routes in accordance with relevant codes, government regulations and workplace policies
  • 2.4Vehicle or load is transported, and vehicle is manoeuvred in accordance with required precautions relating to unusual/special characteristics of load and/or relevant government special load regulations
  • 2.5Signs or indicators are fixed to vehicle, as required
  • 2.6In a driving emergency, appropriate procedures are followed taking into account vehicle being towed or load being carried
  • 2.7Symptoms of fatigue are recognised and appropriate fatigue management strategies are applied during towing operations

3 Operate ancillary tow truck equipment

  • 3.1Visual check of internal and external condition of tow truck ancillary equipment is carried out in accordance with workplace procedures
  • 3.2Towing equipment is tested to ensure it functions correctly in accordance with manufacturer specifications
  • 3.3Towing equipment is operated in accordance with manufacturer specifications and regulatory requirements
  • 3.4Towing operation attachment points and weight of vehicle being towed, or load being carried are checked to ensure they are consistent with established towing practice, regulatory requirements and permissible safe working loads for tow truck and its associated towing equipment

4 Complete documentation

  • 4.1Records of tow truck operations and related maintenance of tow truck and ancillary equipment are kept in accordance with workplace procedures
  • 4.2All forms and official record requirements for towing operations are completed in accordance with regulatory requirements and workplace procedures

Performance evidence

  • applying precautions and required action to minimise, control or eliminate identified hazards
  • applying relevant legislation and workplace policies and procedures
  • communicating effectively with others
  • completing relevant documentation
  • identifying, selecting, and using relevant equipment, processes and procedures
  • modifying activities and taking appropriate initiative depending on towing contexts, risk situations and environments
  • providing information on towing services and their features
  • reading and interpreting relevant instructions, procedures, regulations, signs, charts, maps and labels
  • recognising problems and taking appropriate action
  • recognising symptoms of fatigue and taking appropriate action
  • using required personal protective equipment correctly, including operating portable fire-extinguishers
  • working safely and collaboratively with others

Knowledge evidence

  • causes and effects of fatigue on drivers, including: - factors that increase fatigue-related accidents - lifestyles that promote strategies and techniques to manage on-road fatigue - strategies and techniques to manage on-road fatigue
  • emergency procedures for operating a tow truck, including using portable fire-extinguishers
  • map reading and road navigation techniques relevant for area of tow truck operations, including: - factors that may cause traffic delays and diversions and related action that can be taken by a driver
  • pre-operational checks carried out on a tow truck and its towing equipment and related actions that should be taken
  • records and documentation requirements for tow truck operations and procedures for their completion
  • relevant state/territory road traffic authority road rules and related regulations relevant state/territory road traffic authority towing permit and licence requirements
  • relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations
  • tow truck controls, instruments and indicators, and their use
  • tow truck handling procedures with and without a tow or load, including: - differences between transmission types on various types of tow trucks and the implications for driving techniques - driving hazards and related defensive driving techniques - efficient driving techniques - engine power management and safe driving strategies - principles of stress management when driving a tow truck
  • workplace driving and operational instructions

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing TLIC3035

What does an assessment tool for TLIC3035 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIC3035 needs to address all 39 unit components: 4 elements with 17 performance criteria, 12 performance evidence requirements, 10 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIC3035?

Auditori pulls the current release of TLIC3035 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIC3035 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIC3035 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIC3035, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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