TLIC0011 — Conduct heavy vehicle recovery operations

1 Prepare for recovery operations

• 1.1Information on recovery job is obtained and reviewed to determine equipment and operating requirements according to workplace procedures
• 1.2Vehicle and equipment are selected according to job recovery requirements and workplace procedures
• 1.3Routine pre-operational checks on recovery vehicle, fittings and equipment are conducted in accordance with workplace procedures and manufacturer specifications
• 1.4Faulty or damaged equipment is identified and reported promptly in accordance with workplace procedures
• 1.5Work health and safety (WHS)/occupational health and safety (OHS) hazards associated with vehicle and equipment are identified, risk assessed and handled in accordance with workplace procedures
• 1.6Recovery vehicle, fittings and equipment are made operationally ready for recovery job in accordance with workplace procedures
• 1.7Necessary licences, logbooks and mass permits are checked for currency and that they are located in vehicle
• 1.8Personal protective equipment (PPE) is selected to meet the requirements for the recovery operation and checked according to workplace procedures
• 1.9Route is planned in accordance with regulatory and workplace policy and procedures

2 Travel to recovery site

• 2.1Recovery vehicle is driven and manoeuvred in accordance with legal requirements, taking into consideration eco-driving techniques, safe driving awareness techniques, workplace policies and procedures
• 2.2Situational awareness is maintained in following planned route
• 2.3When recovery vehicle is legally authorised to drive on hard shoulder and there are stationary queues, extreme care is taken, and speed is reduced to minimise danger to vehicles and pedestrians

3 Assess recovery site and winching requirements

• 3.1Recovery vehicle is driven onto site in accordance with workplace procedures
• 3.2Communication with people on-site is maintained using appropriate techniques and terminology (as required)
• 3.3Recovery vehicle is parked in a position to avoid obstruction to authorities, traffic flow and hazard warning lights or beacons (as required)
• 3.4Recovery vehicle is parked in a safe position with regard to size of recovery unit and ability to protect scene
• 3.5Site is inspected, hazards and obstacles associated with recovery operations are identified, risks assessed and control measures implemented according to workplace procedures
• 3.6Hazards and environmental conditions are assessed and required action is taken to minimise, control or eliminate identified hazards
• 3.7Appropriate action is taken to ensure the safety of disabled vehicle occupants according to workplace procedures
• 3.8Winching requirements are determined and winching plan is developed taking into consideration terrain conditions, recovery equipment and vehicle capabilities according to workplace procedures
• 3.9Winching equipment is prepared according to winching plan

4 Hookup disabled vehicle

• 4.1Recovery vehicle is safely manoeuvred into position to facilitate recovery and to minimise inconvenience to traffic flow
• 4.2Operational area is checked and personnel in that area are informed of the initiation of the operation
• 4.3Equipment is started up using correct sequence in accordance with workplace procedures and manufacturer specifications
• 4.4Winching and hook-up process is conducted according to winching plan, manufacturer guidelines and workplace procedures
• 4.5Minor unplanned situations are responded to according to workplace procedures
• 4.6Assistance from appropriate personnel is requested when major problems outside of the scope of the winching plan occur
• 4.7Communication with others is maintained to explain recovery progress
• 4.8Site is restored in accordance with workplace policies and procedures

5 Tow disabled vehicle to delivery point

• 5.1Disabled vehicle is towed and manoeuvred in accordance with legal requirements, taking into consideration eco-driving techniques, safe driving awareness techniques, workplace policies and procedures
• 5.2Recovery vehicle is driven within heavy towing special speed limits and permit conditions
• 5.3Situational awareness is maintained for potential problems with disabled vehicle

6 Unhook disabled vehicle

• 6.1Disabled vehicle is safely manoeuvred into position in accordance with workplace procedures
• 6.2Disabled vehicle brakes are engaged, and vehicle is chocked
• 6.3Winching and unhook process is conducted according to winching plan, manufacturer guidelines and workplace procedures
• 6.4Disabled vehicle is positioning in accordance with workplace procedures and customer requirements

7 Finalise recovery operations

• 7.1Routine inspection on recovery vehicle, fittings and equipment are conducted in accordance with workplace procedures and manufacturers specifications
• 7.2Malfunctions, faults, irregular performance and damage to vehicle or equipment are identified and reported promptly in accordance with workplace procedures (as required)
• 7.3Recovery vehicle and equipment are cleaned and serviced in accordance with workplace procedures and manufacturer guidelines, prior to standing down from operation
• 7.4Heavy vehicle recovery documentation is completed in accordance with regulatory and workplace procedures

What does an assessment tool for TLIC0011 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIC0011 needs to address all 70 unit components: 7 elements with 40 performance criteria, 10 performance evidence requirements, 20 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIC0011?

Auditori pulls the current release of TLIC0011 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIC0011 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIC0011 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIC0011, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.