SIRXHRM002 — Maintain employee relations
Generate a complete, audit-ready assessment tool for this unit in minutes: candidate assessment, assessor guide with model answers, and a coverage matrix mapped to every component below. Reviewed and approved by your qualified person, exported under your branding.
Every new account includes a free credit — no card, no subscription.
What an assessment for SIRXHRM002 must cover
45 assessable components: 3 elements (13 performance criteria), 5 performance evidence and 25 knowledge evidence requirements, plus 2 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Apply relevant industrial awards, agreements and legislation to the workplace.
- 1.1Identify and accurately interpret relevant industrial awards, agreements and legislation.
- 1.2Apply relevant awards and agreements accurately and consistently to all team members.
- 1.3Inform team members of changes in awards and agreements.
- 1.4Provide information on relevant awards and agreements to team members as requested.
2 Minimise potential industrial problems.
- 2.1Provide regular opportunities for team members to discuss problems that directly or indirectly affect their work.
- 2.2Counsel team members on workplace issues as required, in a positive and constructive manner or refer to appropriate personnel when necessary.
- 2.3Identify potential and actual conflicts between team members and take remedial action.
- 2.4Accurately maintain records of team member counselling and conflict, including outcomes.
3 Implement dispute settlement procedures.
- 3.1Follow organisational dispute and grievance policies and procedures accurately and promptly in the instance of workplace disputes.
- 3.2Inform team members of current organisational dispute and grievance policies and procedures.
- 3.3Apply all policies and procedures in an impartial manner.
- 3.4Record details of all disputes or grievances accurately and completely, and make available to authorised personnel.
- 3.5Refer unsettled disputes or grievances to relevant personnel.
Performance evidence
- access and correctly interpret current information on relevant industry employment legislation, awards and agreements
- use appropriate communication styles and follow organisational policies and procedures and relevant legislation to:
- communicate employment legislation, awards and agreements to one team member as relevant to their job role
- counsel one team member on an employment related issue
- resolve one employment related dispute and one employment related grievance.
Knowledge evidence
- organisational policies and procedures and key aspects of relevant legislative requirements for:
- workplace ethics
- unfair dismissal
- shift availability or non-attendance
- shift rosters
- interpersonal conflict
- conflict management
- grievances, counselling and discipline
- personal animosity
- discriminatory behaviour
- harassment
- equal opportunity issues
- non-compliance with policies and procedures
- part time, casual, full time work, contract employment
- traineeships
- key aspects of employee and employer rights and responsibilities in regards to awards and agreements in retail workplace
- key aspects of relevant legislation and industry codes of practice:
- Equal Employment Opportunity (EEO)
- anti-discrimination
- unfair dismissal
- workplace relations
- Work Health and Safety (WHS)
- responsibilities of employers and employees under an Australian Apprenticeship contract of training (as applicable to the workplace)
- communication techniques for dealing with employment related issues
- current industrial awards and agreements.
Foundation skills
- Reading skills: interpret sometimes complex legislative documentation relevant to employee relations.
- Self-management skills: demonstrate tact, sensitivity and neutral stance when dealing with employee relations issues.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing SIRXHRM002
What does an assessment tool for SIRXHRM002 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRXHRM002 needs to address all 45 unit components: 3 elements with 13 performance criteria, 5 performance evidence requirements, 25 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SIRXHRM002?
Auditori pulls the current release of SIRXHRM002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRXHRM002 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SIRXHRM002 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRXHRM002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
Your SIRXHRM002 assessment tool, in minutes.
First unit free. No card, no RTO registration, no subscription.
Generate SIRXHRM002 free