SIRCPPA016 — Assist customers with diet, nutrition and weight-management products and services

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What an assessment for SIRCPPA016 must cover

54 assessable components: 4 elements (16 performance criteria), 8 performance evidence and 29 knowledge evidence requirements, plus 1 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Collect information about customer needs.

1.1Approach and question customer according to pharmacy protocol.
1.2Use questions and actively listen to determine who will be using the product and relevant symptoms, duration and severity of the condition.
1.3Determine customer satisfaction with products previously used.
1.4Identify any other health conditions and prescribed medications.
1.5Follow pharmacy procedures to respect and protect customer privacy.

2 Assess customer information and determine need for referral.

2.1Recognise and act on information that requires referral to the pharmacist.
2.2Recognise and act on information that indicates the potential for better customer outcomes with Pharmacist Only Medicines (S3).
2.3Provide clear summary of customer information to pharmacist when referral is required.
2.4Monitor pharmacist consultation and finalise interaction with customer according to pharmacy procedures.

3 Provide product, self-care and lifestyle information.

3.1Select and suggest Pharmacy Medicines (S2) or unscheduled medicines and products suited to customer needs within scope of own knowledge.
3.2Identify and use opportunities to suggest companion products, aids and equipment relevant to desired health outcomes.
3.3Interpret and clearly explain manufacturer product information and confirm customer understanding of directions for product use.
3.4Offer current and accurate information on related lifestyle and self-care practices and specialist support services.

4 Maintain and develop knowledge of diet related conditions, products and services.

4.1Identify and use opportunities to maintain and develop product and health condition knowledge using recognised sources of information.
4.2Check regularly for new additions or changes to range.
4.3Use product information to update knowledge of product application and directions for use.

Performance evidence

access and interpret information about diet-related conditions and specialist support services from two different sources
respond to product and symptom-based requests for diet, nutrition and weight-management products and services from six customers presenting with different needs
provide directions for product use and other information on lifestyle, self-care practices and support services for each of the above customers
provide information on: meal replacement programs
provide information on: nutritional supplements
provide information on: vitamins and supplements
recommend as appropriate to customer needs, across the product suite, a mix of: unscheduled medicines and products
recommend as appropriate to customer needs, across the product suite, a mix of: Pharmacy Medicines (S2)

Knowledge evidence

common diet, nutrition and weight-related conditions and common symptoms
common lifestyle factors that can contribute to nutrition and weight-related conditions and methods of self-care
indicators of weight-related conditions including body mass index and waist circumference measurements
basic principles of the following within the limits of the Australian Dietary Guidelines: Australian Guide to Healthy Eating produced by the NHMRC and Australian Department of Health consistent with evidence based approach.
basic principles of the following within the limits of the Australian Dietary Guidelines: nutritional composition of the five food groups
basic principles of the following within the limits of the Australian Dietary Guidelines: a balanced diet
basic principles of the following within the limits of the Australian Dietary Guidelines: good hydration
impact of diet on health within the limits of the Australian Dietary Guidelines: relationship between diet-related disease and the excessive consumption of saturated fat, sodium and sugar
impact of diet on health within the limits of the Australian Dietary Guidelines: role of food, nutrients and other important food substances in healthy body function and maintaining a healthy weight
key terminology, jargon and common abbreviations for: nutrition and weigh-related health conditions
key terminology, jargon and common abbreviations for: products used to assist
overview of pharmacy product range for nutrition and weight- management: location
overview of pharmacy product range for nutrition and weight- management: which products in the range are Pharmacist Only Medicines (S3)
features of different types of nutrition and weight- management products: meal replacement programs
features of different types of nutrition and weight- management products: nutritional supplements
features of different types of nutrition and weight- management products: vitamins and supplements
aids and equipment used for nutrition and weight-management: features and uses
aids and equipment used for nutrition and weight-management: care and maintenance
recognised and credible sources and format of product, lifestyle and self-care information: Australian Dietary Guidelines
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: Consumer Medicines Information (CMI)
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: product leaflets, brochures, booklets
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: internet sites
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: health-care fact sheets
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: industry and professional publications
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: medicines databases
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: pharmacy manuals
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: reputable health education internet sites
recognised and credible sources and format of product, lifestyle and self-care information: manufacturer product support materials: government and not-for profit organisations
organisational procedures for supplying diet, nutrition and weight-management products.

Foundation skills

Technology skills: use online information systems to search for information.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SIRCPPA016

What does an assessment tool for SIRCPPA016 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCPPA016 needs to address all 54 unit components: 4 elements with 16 performance criteria, 8 performance evidence requirements, 29 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SIRCPPA016?

Auditori pulls the current release of SIRCPPA016 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCPPA016 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SIRCPPA016 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCPPA016, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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