SIRCIND001 — Work effectively in a community pharmacy
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What an assessment for SIRCIND001 must cover
29 assessable components: 3 elements (17 performance criteria), 2 performance evidence and 9 knowledge evidence requirements, plus 1 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Source and use information on employment in community pharmacy.
- 1.1Identify and access sources that provide current and accurate information on employee and employer rights and responsibilities.
- 1.2Obtain and interpret key information on individual responsibilities for anti-discrimination, harassment and equal employment opportunity.
- 1.3Source and interpret information on national employment standards and specific employment arrangements for current role.
- 1.4Source and use information on skill and knowledge requirements for own and related roles in community pharmacy.
- 1.5Comply with all employment requirements.
2 Work within organisational requirements.
- 2.1Obtain, interpret and comply with organisational procedures.
- 2.2Accept and process prescriptions according to organisational procedures.
- 2.3Participate in environmentally sustainable work practices, according to organisational procedures.
- 2.4Seek advice and information from supervisors and managers to ensure full understanding of organisational requirements.
- 2.5Work within own role boundaries and recognise roles and responsibilities of other pharmacy staff.
- 2.6Use designated lines of pharmacy communication and reporting.
- 2.7Follow organisational dress or uniform standards.
3 Use effective work habits.
- 3.1Plan and organise daily work activities within scope of responsibility.
- 3.2Maintain work areas according to organisational procedures and standards.
- 3.3Act promptly on instructions, information and follow procedures relevant to the task.
- 3.4Work collaboratively with team members, supervisors and managers to maximise efficiency and quality of daily work outcomes.
- 3.5Prioritise and complete competing tasks within designated timeframes.
Performance evidence
- access, interpret and use information about employment rights and responsibilities and organisational procedures in community pharmacy from three different sources
- use effective planning, organisational and communication skills to address five community pharmacy daily work activities that individually or cumulatively involve situations where: - customers require dispensing services - customers require referral to pharmacist or more senior pharmacy colleagues.
Knowledge evidence
- sources of information on employment rights and responsibilities: - employer associations - Fair Work Commission - Fair Work Ombudsman - state and territory government boards and commissions for anti-discrimination and equal employment opportunity - staff handbooks - trade unions
- basic aspects of these employment related laws covering rights and responsibilities of employees and employers: - Fair Work Act 2009; minimum workplace entitlements provided by the National Employment Standards (NES) - relevant state or territory anti-discrimination or equal employment opportunity law: - harassment provisions; types of harassment, rights and responsibilities of employees and employers and consequences of non-compliance with the law - equal employment opportunity (EEO) provisions; rights of employees and responsibilities of employers to make merit based employment decisions - role of relevant state or territory board or commission in managing complaints
- general role characteristics, boundaries and responsibilities for key community pharmacy jobs, including career paths: - pharmacy assistants - dispensary assistants - retail supervisors and managers - pharmacists
- basic aspects of industrial awards for community pharmacy employees
- primary functions of trade unions for community pharmacy employees
- organisational policies and procedures that relate to general work practices: - uniform, personal presentation - accepting, declining and amending rostered hours - personal and carer’s leave - counselling and discipline - grievances - equal employment opportunity - harassment - environmentally sustainable workplace practices
- organisational policies and procedures that relate to pharmacy work practices: - accepting and processing prescriptions - referral to pharmacist
- typical terms and conditions of employment for community pharmacies
- sustainable work practices in pharmacies: - waste disposal - practices for reducing water and energy use in pharmacies.
Foundation skills
- Technology skills: use online information systems to search for information.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing SIRCIND001
What does an assessment tool for SIRCIND001 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SIRCIND001 needs to address all 29 unit components: 3 elements with 17 performance criteria, 2 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SIRCIND001?
Auditori pulls the current release of SIRCIND001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SIRCIND001 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SIRCIND001 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SIRCIND001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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