SHBHREF001 — Curl and volumise hair with chemical treatments

1 Consult with client and assess hair.

• 1.1Access and review any existing client hair reformation history or create for new clients.
• 1.2Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or body.
• 1.3Discuss client preferences, and expectations of desired degree of curl or body using visual aids to assist.
• 1.4Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment.
• 1.5Visually and physically examine and analyse client hair characteristics and condition.
• 1.6Identify contraindications to proceeding with chemical reformation treatment and explain any present to client.
• 1.7Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair reformation treatments appropriate for the client.
• 1.8Obtain client agreement to proceed with recommended reformation services.

2 Select products and prepare for service.

• 2.1Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of curling and volumising chemicals.
• 2.2Select rod sizes, chemical reformation and matching neutralising products according to hair analysis to achieve desired degree of curl or body.
• 2.3Select and prepare equipment according to product instructions and application methods to be used.
• 2.4Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service.
• 2.5Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage.
• 2.6Apply wraps, towels and skin barrier cream to ensure client protection and safety.

3 Apply chemical reformation products.

• 3.1Maintain client and operator comfort and safety throughout reformation service according to organisational procedures.
• 3.2Apply products evenly at each stage in the process, according to product instructions.
• 3.3Section and wind hair cleanly with even tension, in a simple directional pattern, without hooked ends.
• 3.4Secure rods to avoid hair breakage, rubber marks or drag.
• 3.5Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired degree of curl or body is achieved.

4 Rinse, neutralise and condition hair.

• 4.1Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.
• 4.2Blot excess water from hair gently and evenly without disturbing hair on rods.
• 4.3Measure, apply and process neutralising products, according to product instructions, without disturbing hair on rods.
• 4.4Remove rods gently without undue stretch to newly reformed hair.
• 4.5Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.
• 4.6Apply conditioning products, according to product instructions.
• 4.7Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

5 Review service and provide home care advice.

• 5.1Review service outcomes against client expectations and confirm client satisfaction with degree of curl or body.
• 5.2Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.
• 5.3Reach agreement with client on proposed solutions through positive and open communication.
• 5.4Advise on after service maintenance and recommend home care products.
• 5.5Update client history to include full details of reformation service.

What does an assessment tool for SHBHREF001 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHREF001 needs to address all 49 unit components: 5 elements with 31 performance criteria, 3 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBHREF001?

Auditori pulls the current release of SHBHREF001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHREF001 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBHREF001 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHREF001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.