SHBHCLS006 — Solve complex colour problems

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What an assessment for SHBHCLS006 must cover

55 assessable components: 7 elements (32 performance criteria), 7 performance evidence and 11 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Develop advanced product knowledge and application techniques.

1.1Develop, maintain and share colour correction product knowledge with other staff members.
1.2Research, develop and provide technical solutions to colour problems.

2 Develop a corrective colour treatment plan in consultation with client.

2.1Access and review any existing client hair colour history or create for new clients.
2.2Determine, through discussion and questioning, nature of client dissatisfaction with current hair colour, and recent colour treatment outcomes.
2.3Discuss client colour preferences, and expectations of desired finished result using colour charts to assist.
2.4Engage client in discussion about lifestyle and self-care factors that may impact on success of colour correction treatment.
2.5Visually examine and analyse client skin and hair characteristics, existing hair colour and condition.
2.6Discuss risks, time and costs of treatment and recommend corrective colour treatment plan appropriate for the client.
2.7Obtain client agreement to proceed with recommended colouring services.

3 Determine contraindications to corrective colour treatment.

3.1Evaluate client reaction to colour chemicals through discussion, assessment of history, where available, and completion of a pre-service skin test, as required.
3.2Complete a strand test where hair analysis indicates risk to hair structure and condition.
3.3Identify contraindications to proceeding with colour treatment and explain any present to client.

4 Select products and prepare for service.

4.1Use knowledge of hair biology and cosmetic chemistry, as it applies to hair colour correction, to ensure effective and safe use of chemicals.
4.2Select corrective colour and colour products according to the stage of planned program.
4.3Select and prepare equipment according to product instructions and application methods to be used.
4.4Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.
4.5Measure and prepare products, according to product instructions and corrective colour plan and ensure minimal wastage.
4.6Apply wraps, towels and skin barrier cream to ensure client protection and safety.

5 Remove unwanted colour deposits.

5.1Maintain client and operator comfort and safety throughout colour service according to organisational procedures.
5.2Apply colour deposit lifting products and remove, according to product instructions and corrective colour plan.

6 Colour hair.

6.1Apply colour products using methods and following stages shown in product instructions.
6.2Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.
6.3Time processing of colour products to achieve target result, according to product instructions, and monitor through observation.
6.4Remove residual product at end of processing time, according to product instructions, and apply after-treatment toning products, as required.
6.5Achieve a colour result consistent with the stage of predetermined plan.
6.6Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

7 Review colour correction outcomes and provide home hair care advice.

7.1Review colour service outcomes against client expectations and confirm client satisfaction with colour result.
7.2Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.
7.3Reach agreement with client on proposed solutions through positive and open communication.
7.4Recommend and confirm future colour correction appointments to meet requirements of plan.
7.5Advise on and recommend between service home colour care products and sun protection strategies.
7.6Update client history to include full details of colour service.

Performance evidence

complete a research project, using information from at least three different sources, to identify, explore and complete a written report on: - current colour correction products and their use in complex problems - new and emerging products and their use in complex problems - new and emerging techniques for complex colour problems
analyse the complex colour correction needs of at least eight different clients and develop an individually tailored corrective colour treatment plan for each
cover the following client characteristics to recommend appropriate colour correction treatments within the plan for each client: - natural hair type, texture, porosity, density and elasticity - natural base colour - artificial base colour - hair colour tone - percentage of white hair - presence of lightening agents or artificial hair colour treatments on hair - existing chemical services - skin tone - length of hair - scalp condition
complete a staged series of colour correction treatments, in line with a plan, for at least four clients which consistently achieve target colour and tone results to client satisfaction
use these colour deposit lifting products cumulatively across the suite of treatments: - bleaches - hydrogen peroxide - powder lighteners - stripping products
use these colour products cumulatively across the suite of treatments: - pre-pigmenting products - permanent colour
record the following details of the colour service in the history for each client serviced: - pre-service hair analysis and colour problem - contraindications - reaction to skin tests or products - colour correction products selected - brand and colour selection - application techniques, processing methods and times - colour and hair condition outcome - recommended home care products

Knowledge evidence

colour wheel and its use in colour selection to achieve warm and cool tones
hair biology, at an elementary level of understanding: - main functions and role of hair - main factors contributing to hair colour - structure and cellular features of hair and hair follicles - process of hair growth and the hair growth cycle - characteristics of normal and damaged hair - relationship between hair porosity, texture, condition and the success of corrective colour treatments
basic concepts of cosmetic chemistry, as they apply to effective and safe use of colour and lightening products: - bonds - molecules - chemical compounds - chemical change - neutralisation - acids and bases - pH
at an elementary level of understanding, the chemical and physical effects on hair structure, texture and colour of: - hair colouring and lightening products - pre-pigmenting products - sunlight - heated hairdressing equipment
contraindications to using hair colouring and lightening products: - hair or scalp damage from previous chemical hair treatments - existing metallic based colour on hair - hair porosity - sunlight or heat affected hair - client allergic reactions
organisation’s colour and lightening products range: - colour chart system - formulation - product purpose - action on the hair - mixing and application instructions - processing and developing times
role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
action of peroxide with bleaches and powder lighteners in colour deposit removal
levels of peroxide and their applications in colour correction
basic aspects of local government, state or territory health regulations applicable to providing hair colouring services
industry practices and organisational procedures for: - client comfort and safety with particular emphasis on: - using gown and towels to protect client clothes - application of barrier creams to face and neckline - avoiding product contact with eyes - monitoring client scalp comfort and condition - work health and safety for applying hair colour correction products, with particular emphasis on: - avoiding product contact with operator eyes and skin - avoiding inhalation of fumes during product mixing - using correct posture and adjusting height of client chair to avoid fatigue and injury - minimising wastage of colour treatment products - waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste

Foundation skills

Reading: interpret complex documents about colour correction trends, techniques and products interpret sometimes unfamiliar and detailed documents including organisational procedures, product instructions and safety data sheets.
Writing: record detailed corrective colour treatment plans.
Oral communication: ask open and closed probe questions and actively listen to effectively interact with client and meet their needs.
Numeracy: calculate timeframes, stages and client costs for a series of corrective colour treatments calculate and record ratios, measure, mix and apply colour correction products in correct proportions manage application and processing times effectively.
Planning and organising: produce and use cohesive corrective colour treatment plans to guide staged client treatments manage own timing and productivity to complete colour correction services within organisational service times.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SHBHCLS006

What does an assessment tool for SHBHCLS006 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBHCLS006 needs to address all 55 unit components: 7 elements with 32 performance criteria, 7 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBHCLS006?

Auditori pulls the current release of SHBHCLS006 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBHCLS006 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBHCLS006 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBHCLS006, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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