SHBBBOS009 — Provide aromatherapy massages

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What an assessment for SHBBBOS009 must cover

63 assessable components: 6 elements (32 performance criteria), 6 performance evidence and 21 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Establish client priorities.

1.1Access and review client treatment plan if available.
1.2Discuss aromatherapy massage requirements and lifestyle factors with client to identify treatment priorities.
1.3Review client medical history, medications and obtain medical approval prior to treatment as required.
1.4Assess client skin condition and possible adverse reactions and discuss with client.
1.5Identify contraindications to aromatherapy massage and refer client to appropriate professional as required.
1.6Assess suitability of aromatherapy massage and capacity of massage movements to meet client requirements.

2 Design and recommend aromatherapy treatment.

2.1Design proposed treatment for a single or series of treatments including the selection of aromatic oils to maximise outcomes for client and minimise damage to skin.
2.2Discuss benefits and potential adverse effects of selected blended oils and treatment sequence with client.
2.3Explain recommendations for duration, frequency and treatment costs.
2.4Confirm treatment, develop or modify treatment plan, record updates and obtain client consent.

3 Prepare for aromatherapy massage.

3.1Check readiness of treatment area and availability of equipment.
3.2Prepare self, according to organisational policy.
3.3Prepare client and blended oils based on agreed treatment plan.
3.4Use energy, water and other resources efficiently during preparation and subsequent treatment process.
3.5Clean, prepare and maintain treatment areas according to organisational policy.
3.6Comply with health and hygiene regulations and requirements.

4 Provide massage treatment.

4.1Apply blended oils and massage sequence to client according to treatment plan.
4.2Position self and client to minimise fatigue and risk of injury.
4.3Vary massage routine to suit treatment objectives and in response to client reactions.
4.4Ensure client comfort and modesty throughout treatment.
4.5Allow post treatment recovery time in a relaxing environment.
4.6Maintain cultural sensitivity, maturity, and confidentiality throughout service.
4.7Recognise and respect the client’s social, cultural and spiritual differences and uphold their rights.

5 Review massage treatment and provide post treatment advice.

5.1Evaluate aromatherapy massage treatment with client.
5.2Record outcomes of treatment on client treatment plan.
5.3Manage client expectations of potential outcomes.
5.4Recommend home care, lifestyle changes, products and future treatments to improve health and appearance of skin.
5.5Update client treatment plan and records and rebook client as required.

6 Clean treatment area.

6.1Remove used linen, and clean surfaces and equipment according to organisational policies and procedures.
6.2Store aromatherapy oils to ensure longevity.
6.3Restock equipment and products in preparation for next treatment.
6.4Dispose of general waste to minimise negative environmental impacts and according to organisational policies and procedures.

Performance evidence

provide five safe and appropriate aromatherapy massages to different clients that cover at least three of the following established client objectives: depression or anxiety, detox and clearing, immune-boosting, muscular tension relief, relaxation, skin hydration
explain to the above clients, effects and benefits of blended oils listed in Knowledge Evidence and recommended aromatherapy treatment on body systems
design and provide treatment routines for each of the above clients that demonstrate appropriate selection, application and combination of the following aromatherapy massage movements: effleurage, friction, petrissage
provide aromatherapy massage treatments that demonstrate appropriate variation in rhythm and repetition of movements
design a series of four treatments for three of the above clients to address ongoing needs of each client
develop, record and update treatment plans and records for each of the above clients specifying details of: client feedback, contraindications and conditions, products and blended oils used, massage routine, outcomes of previous and current treatment, post treatment lifestyle and product advice, relevant medical history and medication, treatment duration, areas treated and areas not treated, treatment objectives, recommended future treatments

Knowledge evidence

state or territory and local health and hygiene regulations and requirements relevant to aromatherapy massages
organisational policies and procedures relevant to aromatherapy massage: client record management, equipment use and maintenance, incident reporting, linen use and laundry procedures, personal hygiene and presentation, presentation of treatment area, waste disposal, work health and safety
legal and insurance liabilities and responsibilities regarding treatments
scope of practice: when to refer clients to other practitioners, importance of not stating a diagnosis of a contraindication, limitations to passive joint movements, role of complementary therapist and medical practitioner
factors likely to affect suitability of treatments for client needs: budgetary and time constraints, outcomes of previous treatments, physical attributes, gender and cultural issues and attitudes in relation to body massage
effects and benefits of: each type of massage movement and technique: effleurage, friction, petrissage, tapotement, vibration; gentle, passive movement and appropriate massage techniques: repetition, rhythm, variation
blended oils: basil, bergamot, chamomile, citrus: orange, grapefruit, lemon, lime, mandarin, tangerine, clary sage, cypress, eucalyptus, frankincense, geranium, juniper, lavender, rose, rosemary, sandalwood, tea tree
massage on body systems
effects of aromatherapy treatments on body systems: circulatory, digestive, integumentary, lymphatic, muscular, nervous, respiratory, skeletal and articular
anatomical position terminology in relation to aromatherapy massage
common disorders of body systems and their relationship to aromatherapy treatments
anatomy and physiology of skin structures as it relates to aromatherapy massage: factors affecting penetration of aromatic plant oils, sensory functions of skin, potential capacity of aromatherapy massage to affect: sleeping patterns, muscular tension, relaxation of client, healing of skin
care, handling and storage of oils: clear and accurate labelling, decanting and resealing, protection from light, temperature control
ingredients in mixed oils and their effect on skin and possible contraindications in combining oils with other products
contraindications that prevent treatment or require clearance from a medical professional to proceed: bacterial, fungal, parasitic and viral infections, cancer, clients under the influence of alcohol or drugs, clients with symptoms of infectious disease: fever, extremes of body temperature fractures relevant to aromatherapy massage, pain that is chronic or does not have a logical explanation: local, sharp, dull, deep, surface, pregnancy
contraindications that restrict treatment and appropriate modifications to treatment and use of oils: allergies to essential oils, areas exhibiting loss of sensation, asthma, fragile skin, inflammation, lumps and tissue changes, rashes, recent chemical peels, epilation, Intense Pulsed Light (IPL), laser or micro-dermabrasion treatment, recent scar tissue, severe oedema, skin trauma, sprains
appearance and limitations of aromatherapy treatments in skin disorders and diseases: benign neoplasms and hyperplasias, dermatitis and eczema, ichthyosis, lupus erythematosus, scleroderma, skin tumours, urticaria
reactions to aromatherapy massage and appropriate remedial action: allergy to products and oils, bruising, dizziness, emotional release, joint sounds, headaches, muscle spasms, pain or discomfort
lifestyle factors and benefits of lifestyle changes
sustainable operating procedures for the conservation of product, water and power
aftercare advice, products and treatments relevant to aromatherapy massage

Foundation skills

Reading skills: interpret and follow manufacturer instructions and safety data sheets for dilution, handling, storage and disposal of cleaning products; interpret and apply product specifications for care and handling of blended oils.
Oral communication skills: elect and use appropriate terminology in consultations with clients and discussions with team members; protect confidentiality of client information by ensuring other clients and colleagues do not overhear discussions.
Numeracy skills: measure product quantities and calculate, treatment timing and pricing.
Technology skills: access credible online publications and resources to build knowledge of selection and use of aromatic oils for typical clients; use client software to update client notes, rebook future treatments, record stock data and product purchases.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing SHBBBOS009

What does an assessment tool for SHBBBOS009 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBBBOS009 needs to address all 63 unit components: 6 elements with 32 performance criteria, 6 performance evidence requirements, 21 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SHBBBOS009?

Auditori pulls the current release of SHBBBOS009 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBBBOS009 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SHBBBOS009 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBBBOS009, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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