SFLSOP010 — Prepare quotations for floristry products

1 Source information for quotations.

• 1.1Obtain information on specific customer needs and preferences generated by self or others in the sales process.
• 1.2Create records to administer customer details and requirements.
• 1.3Source, select and interpret product and costing information to prepare quotation.
• 1.4Identify missing supplier costs and negotiate according to commercial agreements and relationships, and within scope of individual responsibility.
• 1.5Confirm availability of supply and identify alternative sources to allow for accurate calculations.

2 Calculate costs of products and services.

• 2.1Calculate commissions or mark up nett costs to determine profitable selling price.
• 2.2Calculate any additional taxes, fees and currency conversions.
• 2.3Seek information on competitor pricing and make reasonable cost adjustments to ensure a price competitive product.
• 2.4Calculate the final customer cost.
• 2.5Check calculations against all product and service components.
• 2.6Maintain detailed records of calculation method, according to organisational formats.

3 Provide quotations.

• 3.1Prepare quotation to reflect all required customer inclusions.
• 3.2Provide quotation to customer according to organisational procedures, formats and customer deadline.
• 3.3Offer secondary quotations with options, as appropriate.
• 3.4Include accurate details of product and service costs and quotation conditions and limitations.
• 3.5Record and file all quotation details.

4 Amend quotations and issue invoices.

• 4.1Adjust and update quotations to take account of changed requests.
• 4.2Provide the most up to date quotation to customers inclusive of new conditions and limitations.
• 4.3Record and file all details of adjusted quotations.
• 4.4Prepare and provide initial and ongoing invoices to customers after acceptance of quotation.

What does an assessment tool for SFLSOP010 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SFLSOP010 needs to address all 46 unit components: 4 elements with 20 performance criteria, 7 performance evidence requirements, 14 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for SFLSOP010?

Auditori pulls the current release of SFLSOP010 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SFLSOP010 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing SFLSOP010 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SFLSOP010, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.