PUAOPE019 — Control a Level 3 incident

1 Establish control

• 1.1Control is assumed, in accordance with designated responsibility and authority and briefing is received
• 1.2Identity of Incident Controller is communicated to participating and pertinent organisations and authorities
• 1.3Establishment of Level 3 control is communicated to personnel previously involved in controlling the incident including Incident Controllers
• 1.4Nature, extent and potential of incident is identified through liaison with previous incident management team and other relevant personnel and authorities

2 Establish control facilities

• 2.1Control and other facilities are established, in accordance with organisational policies and procedures
• 2.2Establishment of facilities is communicated to participating and pertinent personnel and authorities
• 2.3Establishment of facilities is communicated to regional and state level emergency managers, in accordance with organisational policies and procedures
• 2.4Communications systems and procedures are established to facilitate the functions of control and coordination with regional, state and territory emergency management structures and other participating and pertinent authorities and organisations

3 Develop and maintain a control structure

• 3.1Existing control structure is reviewed, then a control structure is planned and developed commensurate with current and forecast nature and complexity of the incident
• 3.2Functional roles within the control structure are delegated and briefings are conducted
• 3.3Control structure is designed to take account of the roles and responsibilities of participating organisations
• 3.4Flow of information is managed to ensure reliable recording and reporting systems are established and maintained
• 3.5Control systems are identified and managed, in accordance with the control structure
• 3.6Control structure is scaled up or down in response to changes in the incident

4 Establish procedures to permit control to be exercised

• 4.1Control structure is communicated to participating organisations, authorities and individuals who may have a regulatory or economic interest in the incident
• 4.2Communication arrangements are established to provide for exchange between the Incident Controller and all stakeholders

5 Develop and maintain coordination arrangements

• 5.1Coordination arrangements are established, reviewed and maintained commensurate with current and forecast nature and complexity of the incident
• 5.2Requirements for coordination with emergency management structures at regional and state level are identified, in accordance with emergency management arrangements
• 5.3Requirements for coordination with all levels of government are confirmed, in accordance with emergency management arrangements
• 5.4Requirements for coordination with infrastructure and community support organisations are confirmed, in accordance with emergency management arrangements

6 Assess situation and determine priorities

• 6.1Information about the incident and its context is sought from participating organisations and approved sources, including local knowledge
• 6.2Incident Controller’s statement of intent is developed and communicated to relevant personnel and/or authorities
• 6.3Intelligence requirements are identified and communicated to intelligence and planning sections
• 6.4Risk assessment, including community and environmental risks, is conducted
• 6.5Constraints which may limit response options are identified
• 6.6Information is analysed and processed to establish priorities for dealing with the incident
• 6.7Incident objectives are determined and communicated internally and externally to the incident management structure
• 6.8Incident Controller’s intent and incident objectives are reviewed against information updates, reports and feedback

7 Provide public information

• 7.1Timely, relevant and tailored warnings and information are issued to the community using approved strategies
• 7.2Community meetings are attended addressed and activities are participated in to meet community needs for information and incident objectives
• 7.3Media interviews are given, in accordance with organisational procedures and requirements for media liaison

8 Develop an Incident Action Plan and complementary incident plans

• 8.1Development of a written Incident Action Plan (IAP) and complementary incident plans is directed
• 8.2Options analysis is conducted to determine appropriate courses of action
• 8.3Strategies in the IAP are developed or updated commensurate with current and forecast nature and complexity of the incident
• 8.4Resources to implement the IAP are identified and sought
• 8.5Stakeholders are consulted about the content of the IAP and complementary incident plans
• 8.6IAP and complementary incident plans reflect planning for short term, next shift or shifts, and long term, conclusion of the incident, requirements
• 8.7IAP and complementary incident plans are approved by the Incident Controller

9 Maintain control of incident

• 9.1Planning meetings are scheduled and conducted with incident management team and key agency commanders to support progress towards achievement of incident objectives
• 9.2Leadership is provided to support the incident management team’s shared purpose and direction
• 9.3Oversight is maintained, and performance is managed for heads of functional sections and Deputy Incident Controllers
• 9.4Security is established for the incident
• 9.5Incident records are maintained, in accordance with organisational procedures and guidelines
• 9.6Current and forecast financial costs of managing the incident are considered and participating and pertinent agencies and organisations are briefed
• 9.7Health, safety and welfare of personnel working at the incident is considered and arrangements are maintained to support it

10 Manage implementation of incident plans

• 10.1IAP and complementary incident plans are communicated to participating and pertinent organisations, in accordance with organisational procedures
• 10.2Incident strategies are implemented through the developed control structure and coordination of participating organisations involved
• 10.3Two-way communication is facilitated with affected and potentially affected communities to ensure the provision of timely, relevant and tailored information
• 10.4Socio-economic and environmental effects of the incident are documented and managed
• 10.5Progress towards objectives and success of incident strategies is regularly evaluated and corrective action is taken, if required
• 10.6Requirements for briefing all levels of government are met, in accordance with emergency management arrangements

11 Support relief and recovery

• 11.1Control and coordination structures are established that address the need for relief and recovery activities to be undertaken concurrently with hazard response activities
• 11.2Community needs are established and communicated, and relief services are provided or facilitated, in accordance with state and territory emergency management arrangements
• 11.3Timely, relevant and tailored information to support relief and recovery is provided to participating and pertinent organisations or directly to the community, in accordance with established state or territory emergency management arrangements
• 11.4Coordination is undertaken with all levels of government and participating and pertinent organisations to support the evaluation of long term community needs

12 Conclude incident activities

• 12.1Incident management structures and delegations are scaled down, in accordance with the needs of the incident
• 12.2Coordination is undertaken with regional, state and territory managers and support and recovery organisations and agencies to ensure transition to and continuity of relief and recovery activities
• 12.3Information to support mitigation and rehabilitation of environmental effects of the incident and response activities is collated, acted on and is communicated to all stakeholders
• 12.4Human and physical resources and systems, including documentation, are accounted for and demobilised, in accordance with organisational procedures
• 12.5Organisational requirements and standards for financial accounting are met

13 Review incident activities

• 13.1Performance of incident management team is evaluated and documented
• 13.2Effectiveness of strategies and tactics in meeting incident objectives is evaluated and documented
• 13.3Debriefing requirements within and across participating organisations are identified, in accordance with organisational procedures
• 13.4Debriefing plan is compiled and executed, in accordance with organisational policies and procedures
• 13.5Reports on debriefing and lessons identified are produced and communicated, in accordance with organisational procedures

What does an assessment tool for PUAOPE019 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PUAOPE019 needs to address all 97 unit components: 13 elements with 65 performance criteria, 15 performance evidence requirements, 17 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PUAOPE019?

Auditori pulls the current release of PUAOPE019 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PUAOPE019 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PUAOPE019 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PUAOPE019, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.