PUAOPE012 — Control a Level 1 incident

1 Receive incident response request

• 1.1Requests for response are received and dealt with, in accordance with organisational policies and procedures
• 1.2Incident information is obtained and assessed to inform decision making processes
• 1.3Location of incident and most appropriate route are ascertained

2 Proceed to incident

• 2.1Personnel, equipment and transport resources are dispatched promptly, consistent with the nature of the incident and information available
• 2.2Communications are established and maintained, in accordance with organisational procedures
• 2.3Appropriate route to the incident is followed to minimise response time
• 2.4Hazards en route are recognised and negotiated to minimise risk
• 2.5Observations are made en route to assist with incident assessments
• 2.6Operational response is conducted, in accordance with organisational procedures
• 2.7Arrival at the incident is confirmed, in accordance with organisational policies and procedures

3 Establish control

• 3.1Control is assumed and communicated, in accordance with designated responsibility and authority
• 3.2Communications are established, in accordance with organisational policies and procedures, to provide for exchange between the Incident Controller and involved parties
• 3.3Log and/or record of activities and decisions is kept, in accordance with organisational policies and procedures

4 Assess incident

• 4.1Initial assessment of the incident is carried out promptly
• 4.2Hazards and risks are assessed, monitored and minimised or controlled
• 4.3Resources are assigned for the incident
• 4.4Need for additional resources is identified and requested, in accordance with organisational policies and procedures
• 4.5Actions are taken to protect, secure and preserve incident scene
• 4.6Incident potential is assessed and transition to a higher level incident is considered

5 Develop and implement Incident Action Plan

• 5.1Incident Action Plan (IAP) appropriate to incident is developed based on available information, in accordance with organisational procedures and safety requirements
• 5.2Objectives, strategies and tactics are determined, and tasks are allocated to personnel
• 5.3Incident personnel are briefed clearly, accurately and in a timely manner
• 5.4Incident information is communicated to key stakeholders
• 5.5IAP is implemented, continually monitored, reported on and reviewed in the light of additional information and is communicated to participating and pertinent personnel and participating organisations, in accordance with organisational procedures
• 5.6Appropriate resources are deployed to deal with the incident
• 5.7Response is adjusted in a timely manner
• 5.8Leadership, supervision and team welfare are provided to ensure performance and practice is, in accordance with organisational policies and procedures
• 5.9Changes to the IAP are communicated to participating personnel and organisations

6 Conclude operation

• 6.1Final incident assessment is conducted, in accordance with organisational procedures
• 6.2Incident actions and decisions are recorded, in accordance with organisational policies and procedures
• 6.3Incident is concluded, in accordance with organisational procedures

7 Supervise post response activities

• 7.1Welfare of team members is assessed, and appropriate action is taken, as required
• 7.2Equipment cleaning, repair, storage and replenishment is supervised
• 7.3Debriefing requirements are met
• 7.4Post incident reports are prepared, in accordance with organisational procedures

What does an assessment tool for PUAOPE012 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PUAOPE012 needs to address all 62 unit components: 7 elements with 35 performance criteria, 14 performance evidence requirements, 13 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PUAOPE012?

Auditori pulls the current release of PUAOPE012 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PUAOPE012 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PUAOPE012 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PUAOPE012, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.