PSPMGT003 — Manage change

1 Confirm that change is required

• 1.1Consider factors impacting upon the business unit, the organisation or within the political environment.
• 1.2Consult key stakeholders to establish that change is required and/or imminent and the nature of the change.
• 1.3Conduct benchmarking with other similar organisations, functions, best practice standards to confirm the need for change.
• 1.4Consult specialists and experts as required to assist in the identification of major change requirements or opportunities.
• 1.5Identify and address the need for management support, expertise and advice to maximise the advantages of change management strategies.

2 Determine the likely impact of change

• 2.1Analyse the proposed change in relation to organisational structure and function, and strategic objectives.
• 2.2Identify the individuals, groups and others likely to be affected by change and their expectations and concerns.
• 2.3Identify and explain the eventual impact of the proposed change on employees and employee relations in line with individuals’ specific needs and their differing responses to change.
• 2.4Discuss options and specific proposals for change and the consequences with staff and invite feedback to ensure that people are involved in the decisions that affect them.
• 2.5Identify and plan for potential risks associated with change.
• 2.6Communicate the requirements and planned outcomes for change.

3 Develop a change management strategy

• 3.1Prepare change management strategy and related communication strategies with key stakeholders.
• 3.2Structure the strategy to address the transition from present to future arrangements and identify tactics for dealing with ambiguity in roles, functions, organisational priorities or structures.
• 3.3Discuss future trends and organisational needs and consider them in the process of developing strategies for dealing with change.
• 3.4Design change management activities to comply with the framework provided by relevant legislation and organisational policy.
• 3.5Devise time schedules, performance standards and interim checkpoints for change management strategies.
• 3.6Obtain approval to implement the chosen change management strategy from senior management.

4 Foster commitment to workplace change

• 4.1Use a range of strategies to foster a positive attitude to change, especially from the individuals on whom the organisational change will have the most effect.
• 4.2Provide advice to key stakeholders on strategies for effective change management and show sensitivity to people’s individual responses to change.
• 4.3Seek and use resources required to implement change within the business.
• 4.4Use leadership and communication strategies to assist others to deal with ambiguity and adapt to change.

5 Implement a change management strategy

• 5.1Alter and implement policies, practices and procedures as required to support the change management strategy.
• 5.2Identify and address barriers to change in accordance with the organisation’s risk management plan.
• 5.3Identify, review and renegotiate priorities with key stakeholders in light of changing circumstances.
• 5.4Activate strategies for embedding the change in accordance with the change management strategy.
• 5.5Develop a process and performance indicators to monitor the impact of change.
• 5.6Implement adjustments to the change management strategy as a result of performance monitoring, to ensure sustained positive outcomes.

What does an assessment tool for PSPMGT003 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPMGT003 needs to address all 37 unit components: 5 elements with 27 performance criteria, 3 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PSPMGT003?

Auditori pulls the current release of PSPMGT003 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPMGT003 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PSPMGT003 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPMGT003, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.