PSPGEN138 — Organise workplace information
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What an assessment for PSPGEN138 must cover
19 assessable components: 2 elements (7 performance criteria), 4 performance evidence and 5 knowledge evidence requirements, plus 3 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Collect and assess information.
- 1.1Gather and record information within specified timeframes.
- 1.2Check information for accuracy.
- 1.3Apply confidentiality and privacy procedures.
2 Organise and provide information.
- 2.1Store and organise information and materials in accordance with organisational procedures.
- 2.2Maintain accurate, up-to-date records in accordance with organisational procedures.
- 2.3Organise information, following security procedures for access by relevant staff.
- 2.4Sort, distribute and communicate incoming information and materials within the area of responsibility and within appropriate timeframes.
Performance evidence
- establish and maintain filing systems
- apply computer technology to data storage, security, retrieval and presentation
- undertake basic statistical and numerical manipulation
- communicate with relevant stakeholders to obtain and check workplace information and to resolve or refer problems.
Knowledge evidence
- legislation related to the workplace
- policies, procedures and guidelines relating to information handling in the public sector or similar work environment, including those for confidentiality, privacy, security and freedom of information
- organisational information handling and storage procedures
- electronic and manual filing systems
- features and functions of technology required to store and organise information.
Foundation skills
- Reading skills: collect and read familiar and sometimes unfamiliar documents to determine how information should be processed.
- Numeracy skills: understand and use numerical systems associated with information storage systems.
- Technology skills: use main features and functions of digital tools and software to maintain workplace information.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing PSPGEN138
What does an assessment tool for PSPGEN138 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPGEN138 needs to address all 19 unit components: 2 elements with 7 performance criteria, 4 performance evidence requirements, 5 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for PSPGEN138?
Auditori pulls the current release of PSPGEN138 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPGEN138 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing PSPGEN138 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPGEN138, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- PSPGEN086 — Undertake career planning
- PSPGEN087 — Undertake and promote career management
- PSPGEN088 — Deliver a service to clients
- PSPGEN089 — Address client needs
- PSPGEN090 — Engage with stakeholders
- PSPGEN091 — Develop client services
- PSPGEN092 — Manage quality client service
- PSPGEN093 — Implement change
- PSPGEN094 — Provide input to change processes
- PSPGEN095 — Facilitate change
- PSPGEN096 — Use workplace communication strategies
- PSPGEN097 — Contribute to conflict management
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