PSPGEN125 — Support workplace coaching and mentoring
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What an assessment for PSPGEN125 must cover
39 assessable components: 5 elements (20 performance criteria), 5 performance evidence and 12 knowledge evidence requirements, plus 2 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Develop coaching and mentoring strategy.
- 1.1Research the potential for coaching and mentoring within the organisation.
- 1.2Develop a coaching and mentoring framework for the organisation.
- 1.3Promote benefits of coaching and mentoring, ensuring consistency with organisational policies and procedures.
- 1.4Establish ground rules for coaching and mentoring in the organisation.
- 1.5Develop timelines for the implementation of the strategy.
- 1.6Seek organisational support and resources for the strategy.
2 Establish a coaching and mentoring framework.
- 2.1Identify coaching and mentoring models to suit organisational needs.
- 2.2Arrange training for those interested in being coaches, coached, mentors or mentored.
- 2.3Develop and monitor the requirements of coaching and mentoring agreements.
- 2.4Identify the stages in coaching and mentoring relationships and ensure flexibility in the framework.
- 2.5Formalise protocols for matching participants and dealing with difficulties, disputes and grievances.
3 Implement and support coaching and mentoring.
- 3.1Promote the value of coaching and mentoring in the organisation.
- 3.2Identify opportunities for mentoring and coaching and communicate to interested parties.
- 3.3Use internal and external networks to support coaching and mentoring.
- 3.4Suggest techniques and practices for resolving differences without damaging relationships.
4 Monitor coaching and mentoring arrangements.
- 4.1Encourage people involved in coaching and mentoring to identify opportunities for improvement and innovation.
- 4.2Evaluate and implement recommendations made for improvements in the strategy.
5 Consolidate opportunities for further coaching and mentoring.
- 5.1Recognise and acknowledge positive contributions of individuals to coaching and mentoring arrangements.
- 5.2Celebrate and reward positive changes created through coaching and mentoring arrangements.
- 5.3Identify and promote ongoing opportunities for coaching and mentoring.
Performance evidence
- Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
- establish at least one coaching or mentoring framework including:
- the application of legislation, regulations and policies relating to workplace coaching and mentoring
- research and analysis to promote the framework to stakeholders.
- communication with others to implement and support the program.
Knowledge evidence
- Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
- legislation, regulations, policies, procedures and guidelines relating to workplace coaching and mentoring including privacy, freedom of information and equity and inclusion
- codes of ethics
- code of conduct
- policy and procedures for the work environment
- human resource strategies that link to a coaching and mentoring strategy
- principles and practices of coaching and mentoring that need to be addressed in the organisational strategy
- coaching and mentoring methodologies and strategies, including:
- key characteristics of coaching and mentoring
- the difference between coaching and mentoring
- potential benefits for the organisation
- potential benefits for the person being coached or mentored.
Foundation skills
- Writing skills: document and report on coaching and mentoring frameworks and strategies in the organisational context.
- Planning and organising skills: use interpersonal skills to work with supervisors and staff to encourage participation in workplace coaching and mentoring program.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing PSPGEN125
What does an assessment tool for PSPGEN125 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPGEN125 needs to address all 39 unit components: 5 elements with 20 performance criteria, 5 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for PSPGEN125?
Auditori pulls the current release of PSPGEN125 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPGEN125 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing PSPGEN125 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPGEN125, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- PSPGEN086 — Undertake career planning
- PSPGEN087 — Undertake and promote career management
- PSPGEN088 — Deliver a service to clients
- PSPGEN089 — Address client needs
- PSPGEN090 — Engage with stakeholders
- PSPGEN091 — Develop client services
- PSPGEN092 — Manage quality client service
- PSPGEN093 — Implement change
- PSPGEN094 — Provide input to change processes
- PSPGEN095 — Facilitate change
- PSPGEN096 — Use workplace communication strategies
- PSPGEN097 — Contribute to conflict management
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