PSPGEN099 — Undertake negotiations

1 Plan for negotiation.

• 1.1Clarify the purpose of the negotiation and the issues under consideration with affected parties and through analysis of all related information.
• 1.2Identify primary needs and desired outcomes of all parties.
• 1.3Determine the organisation’s position and devise a negotiation approach based on an analysis of the strengths and weaknesses of the position.
• 1.4Collect, analyse and organise information relating to the negotiation.
• 1.5Agree upon timeframe and logistics, develop a negotiation plan and communicate to other staff, if any, involved in the negotiation team.

2 Conduct negotiation.

• 2.1Document the agreement of all parties on the issue(s) under consideration and the negotiation process to be used.
• 2.2Use negotiation techniques to persuade the other party of the strength of the argument in favour of the organisation’s position.
• 2.3Modify the negotiation plan to respond to contingencies.
• 2.4Select and use techniques for dealing with conflict or deadlocks in accordance with the negotiation plan and the progress of the negotiation.
• 2.5Discuss options for resolving the issue and determine the acceptability of these to the parties.

3 Finalise negotiation outcomes.

• 3.1Reach an agreed conclusion, document and obtain sign-off by the parties.
• 3.2Report negotiation outcomes and debrief stakeholders.
• 3.3Determine any further action required as a result of agreement and action.
• 3.4Review the negotiation process and outcomes, and document lessons learnt for future use.

What does an assessment tool for PSPGEN099 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PSPGEN099 needs to address all 26 unit components: 3 elements with 14 performance criteria, 5 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PSPGEN099?

Auditori pulls the current release of PSPGEN099 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PSPGEN099 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PSPGEN099 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PSPGEN099, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.