POLINV031 — Coordinate multi-agency investigations

Elements & performance criteria

Performance evidence

• access multi-agency resources to implement an investigation
• communicate with stakeholders and participants in a multi-agency investigation using techniques and tools
• conduct, constantly review and report on a risk analysis of a multi-agency investigation
• coordinate multi-agency personnel to complete an investigation, including adjustment methods to accommodate changing circumstances
• deliver reports, presentations and plans within a multi-agency context in accordance with multi-agency protocols and procedures
• demonstrate strategic and operational leadership to complete an investigation
• design a multi-agency investigation plan for disclosure to partner agencies
• evaluate the effectiveness of a multi-agency investigation
• identify and resolve issues to prevent the disruption of a multi-agency investigation
• manage a multi-agency investigation budget
• manage multi-agency information, manually and electronically, in a structured manner for access by all cooperating agencies
• negotiate and document multi-agency engagement in an investigation
• plan and organise work in a multi-agency investigation environment

Knowledge evidence

• advanced interpersonal skills including dispute resolution methodology
• advanced investigation planning theory and methods
• advanced project management methods and techniques
• complex decision-making theory and methods
• cross jurisdictional legislation that impacts upon the conduct of investigations’ duty of care and workplace safety responsibilities
• high level leadership theory, principles and techniques
• internal auditing principles and methods
• jurisdictional policies and procedures relating to inter-agency collaboration and coordination
• negotiation techniques, methods and objectives
• operational security principles and practices
• opportunities, risks and constraints which may hamper the investigation
• resource management principles and plans for multi-agency investigations
• review process for multi-agency investigations
• risk analysis and management theory and practices
• security classifications and requirements

Foundation skills

• Learning: Build an awareness of risks identification and mitigation measures. Build a knowledge and understanding of:  cross-jurisdictional legislation that impacts upon the conduct of investigations  jurisdictional policies and procedures relating to inter-agency collaboration, agreements, resource sharing, privacy and confidentiality  resource management principles and plans for multi-agency investigations  review process for multi-agency investigations  risk analysis and management theory and practices  security classifications and requirements.
• Reading: Read and comply with jurisdictional policies and procedures relating to inter-agency collaboration. Read, evaluate and confirm interagency agreements to formalise communication channels and promote shared understanding. Read and evaluate flow of information to identify impacting factors. Monitor and review budgets to maximise investigative objectives.
• Writing: Use written means to negotiate with external agencies to determine scope, objectives, direction, capabilities and roles within investigations. Develop and document investigation plans with identified objectives, roles and responsibilities of stakeholders. Communicate review findings in writing to stakeholders. Develop complex reports and plans within a multi-agency context according to multi-agency protocols and procedures.
• Oral Communication: Use a range of oral communication strategies to liaise with stakeholders and participants in a multi-agency investigation. Use clear and concise language to negotiate with external agencies to determine scope, objectives, direction, capabilities and roles within investigation. Provide clear oral responses to cross-agency enquiries to facilitate coordination. Use appropriate language to manage interagency conflicts to achieve investigative objectives. Deliver oral presentations and other methods to communicate review findings to stakeholders.
• Numeracy: Process mathematical concepts to monitor expenditure and resource usage throughout investigations to maximise investigative objectives. Perform a range of calculations to manage a multi-agency investigation budget.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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