MEM21023 — Plan, set up and operate horological workshop or service centre

1 Plan workshop layout

• 1.1Follow standard operating procedures (SOPs)
• 1.2Comply with work health and safety (WHS) requirements at all times
• 1.3Prepare sketches of workshop layout
• 1.4Plan work zones
• 1.5Source suppliers of fixtures and furnishings

2 Source and purchase tools and equipment

• 2.1Establish a budget
• 2.2Determine major plant equipment for after sales service
• 2.3Establish an adequate supply of tools for each workbench
• 2.4Source suppliers of tools and equipment
• 2.5Establish costs and initiate purchase

3 Set up workshop or service centre

• 3.1Purchase and set up furnishings and fittings
• 3.2Install major plant bench tools and machinery
• 3.3Implement ventilation, extraction and climate control systems
• 3.4Establish repair administration systems
• 3.5Establish spare parts systems and controls
• 3.6Implement control and security measures for repair process

4 Prepare quotations and orders

• 4.1Calculate profitability
• 4.2Establish hourly rate
• 4.3Establish service and repair requirements
• 4.4Determine availability and cost of spare parts
• 4.5Provide customer with estimate
• 4.6Prepare spare parts and other orders

5 Monitor workshop operations

• 5.1Establish maintenance procedures for premises, major plant, equipment and tools
• 5.2Review systems for efficiency and effectiveness
• 5.3Implement improvements to operations

What does an assessment tool for MEM21023 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM21023 needs to address all 42 unit components: 5 elements with 25 performance criteria, 9 performance evidence requirements, 8 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM21023?

Auditori pulls the current release of MEM21023 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM21023 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM21023 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM21023, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.