MEM21017 — Service and repair clock timepieces

1 Determine servicing requirements and liaise with customer

• 1.1Follow standard operating procedures (SOPs)
• 1.2Comply with work health and safety (WHS) requirements at all times
• 1.3Identify clock origin and case and movement construction and function
• 1.4Verify clock condition and performance concerns with customer
• 1.5Prepare written and verbal quotations
• 1.6Agree with customer on recommended service procedures
• 1.7Prepare clock for handover
• 1.8Record and document repair process
• 1.9Source replacement parts from industry suppliers

2 Disassemble clock, case and movement components for servicing

• 2.1Establish an appropriate clean and safe work environment
• 2.2Select and use appropriate personal protective equipment (PPE) in accordance with SOPs
• 2.3Handle components without damaging or marking
• 2.4Remove clock movements in sequence considering case design and construction
• 2.5Select and use appropriate hand and bench tools
• 2.6Verify condition and completeness of clock case
• 2.7Perform power release in a safe manner
• 2.8Dismantle clock movement in correct sequence

3 Service and repair movement, sub-assemblies and components

• 3.1Inspect movement, sub-assemblies and components, and identify condition and faults
• 3.2Confirm servicing and repair requirements
• 3.3Replace or repair faulty or worn component parts, movement or sub-assemblies
• 3.4Use appropriate hand tools and equipment for servicing and repair
• 3.5Clean clock components at appropriate stages using cleaning and finishing methods
• 3.6Verify condition of components after cleaning

4 Service clock cases

• 4.1Verify completeness of clock case
• 4.2Repair and replace missing or damaged components
• 4.3Clean internals and refinish/refurbish exterior with appropriate materials and techniques

5 Reassemble clock movement and case components

• 5.1Reassemble clock movement and case components
• 5.2Assemble motion work and verify and adjust hand setting tension
• 5.3Check and adjust component operations and clock functioning
• 5.4Select and apply lubricants according to component design and estimated frictional load
• 5.5Apply clock assembly inspections and precautions
• 5.6Install and secure movement in case

6 Bench test and adjust clock functions

• 6.1Verify function of clock movement
• 6.2Set up, operate mechanical clock timing machine and interpret readings
• 6.3Verify clock performance and rate testing
• 6.4Adjust rate according to performance and design characteristics

What does an assessment tool for MEM21017 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM21017 needs to address all 60 unit components: 6 elements with 36 performance criteria, 12 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM21017?

Auditori pulls the current release of MEM21017 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM21017 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM21017 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM21017, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.