MEM21014 — Service mechanical chronograph watches

1 Determine servicing requirements and liaise with customer

• 1.1Follow standard operating procedures (SOPs)
• 1.2Comply with work health and safety (WHS) requirements at all times
• 1.3Identify type of chronograph watch mechanisms and components
• 1.4Prepare written quotation and inform customer of watch condition and performance concerns, outlining recommended service procedures to be undertaken to remedy identified faults
• 1.5Verify and agree on servicing requirements with customer
• 1.6Prepare watch for handover
• 1.7Record and document repair process

2 Disassemble and reassemble chronograph watches

• 2.1Establish an appropriate clean and safe work environment
• 2.2Select and use appropriate personal protective equipment (PPE) in accordance with SOPs
• 2.3Open and close chronographs watch cases
• 2.4Use hand tools and equipment in safe and correct manner
• 2.5Remove and replace case components, dials and hands, movements and sub-assemblies in correct sequence without damaging or marking
• 2.6Verify condition of case pushbuttons, operation and gaskets and replace, as required
• 2.7Clean cases and bands, as required
• 2.8Apply dismantling and assembly precautions

3 Service and adjust chronograph mechanisms

• 3.1Inspect condition of chronograph components
• 3.2Lubricate chronograph mechanism with correct type and amount according to manufacturer specifications
• 3.3Replace faulty or worn components
• 3.4Clean chronograph components
• 3.5Inspect chronograph watch for cleanliness and rectify imperfections and faults
• 3.6Adjust chronograph components for correct end shake, clearances and penetrations

4 Test and adjust chronograph watch function and performance

• 4.1Perform pre-service inspection and fault-finding of chronograph action, function and depthings
• 4.2Verify and confirm dial and hand fitting, and casing up of chronograph
• 4.3Verify watch performance and rate testing
• 4.4Perform final adjustment and correction of recording and zeroing mechanism

What does an assessment tool for MEM21014 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM21014 needs to address all 45 unit components: 4 elements with 25 performance criteria, 11 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM21014?

Auditori pulls the current release of MEM21014 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM21014 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM21014 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM21014, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.