MEM20028Plan and prepare a master key system

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What an assessment for MEM20028 must cover

42 assessable components: 4 elements (18 performance criteria), 11 performance evidence and 13 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Determine job requirements

  • 1.1Follow standard operating procedures (SOPs)
  • 1.2Comply with work health and safety (WHS) requirements at all times
  • 1.3Identify job requirements from specifications

2 Assess customer requirements

  • 2.1Discuss and confirm client requirements
  • 2.2Review levels of security and access including customer assets, activities and existing security arrangements
  • 2.3Interpret architectural plans, floor plans and charts when planning and preparing a master key system in line with scope of job requirements
  • 2.4Prepare door and lock schedules and other appropriate documentation in accordance with SOPs
  • 2.5Match customer requirements to the mechanical possibilities and limitations of master key systems
  • 2.6Identify personal limitations in assessing design requirements for key systems and master key systems with supervisor in accordance with SOPs

3 Design master key system

  • 3.1Apply principles of master keying in accordance with industry practice and organisational requirements
  • 3.2Develop keying matrix to customer requirements, allowing for future system expansion and mechanical capabilities of system
  • 3.3Produce key codes (code matrix) from mathematical permutations and calculations according to customer requirements
  • 3.4Select key codes from matrix that maximise system security
  • 3.5Develop key cutting and cylinder pinning charts
  • 3.6Identify incidental master keys within progression charts
  • 3.7Check and confirm there are no phantoms in the system

4 Finalise system design

  • 4.1Review final system design and keying requirements and confirm with appropriate personnel in accordance with SOPs
  • 4.2Prepare documentation, and process and store in accordance with client, legislative and SOPs

Performance evidence

  • following work instructions, standard operating procedures (SOPs) and safe work practices
  • discussing customer requirements and reviewing appropriate levels of security and access
  • interpreting architectural plans, floor plans and charts when planning and preparing a master key system
  • recognising personal limitations in assessing design requirements for key systems and master key systems with supervisor in accordance with SOPs
  • identifying the appropriate key system and levels according to customer requirements on at least two occasions
  • undertaking numerical operations and calculations, including mathematical patterns associated with planning and preparing a master key system
  • developing a master key system and key matrix on at least two occasions, allowing for future expansion
  • developing and reading code matrix and selecting codes that maximise system security on at least two occasions
  • select a group of codes to form a maision cylinder, including the identification of any ghost codes that will operate in the cylinder on at least two occasions
  • completing all documentation in accordance with SOPs.
  • Note: Where a volume and/or frequency is not specified, demonstration must be provided at least once.

Knowledge evidence

  • safe work practices and procedures and use of personal protective equipment (PPE)
  • record keeping and management
  • types of manufacturer standards, Australian Standards and building standards that impact master key work
  • product knowledge and limitations
  • code matrices, key and door schedules
  • allowances for expansion
  • operation and limitations of master key systems
  • tiers of systems including: keyed different (KD), keyed alike (KA), master key (MK), grand master key (GMK), great grand master key (GGMK)
  • door handing and cylinder types
  • criteria for key suitable key selection for interchange and incidental masters
  • strategies for checking key systems for interchange and incidental masters
  • strategies for checking key systems for phantoms
  • principles of maison keying.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing MEM20028

What does an assessment tool for MEM20028 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MEM20028 needs to address all 42 unit components: 4 elements with 18 performance criteria, 11 performance evidence requirements, 13 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MEM20028?

Auditori pulls the current release of MEM20028 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MEM20028 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MEM20028 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MEM20028, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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