MARG010 — Supervise a crew

1 Plan and implement work schedules

• 1.1Tasks and/or jobs are identified and prioritised according to work and hours of rest schedules
• 1.2Timelines, personnel and equipment are identified for each job and task
• 1.3Work schedules are clearly communicated to crew and individuals
• 1.4Changes to work schedules are implemented through reorganisation of priorities, and reasons are clearly conveyed to crew and individuals
• 1.5Priority of tasks is communicated to crew and individuals
• 1.6Tasks and/or jobs are discussed with crew and individuals, and work schedules are adjusted, as required
• 1.7Risks are identified and analysed according to workplace policies and procedures
• 1.8Risks are monitored and reviewed and appropriate treatments are applied to eliminate or minimise risk

2 Monitor performance of tasks

• 2.1Required standard is effectively communicated to crew and individuals to ensure understanding of allotted task
• 2.2Instruction or technical support to achieve required standard is provided, as required
• 2.3Standard of performance is monitored to ensure achievement of outcomes
• 2.4Feedback on performance is discussed with crew and individuals
• 2.5Completion times of tasks/jobs are monitored, and scheduling is adjusted as appropriate

3 Support development of crew or individuals

• 3.1Workload is monitored and discussed with crew and individuals on a regular basis
• 3.2Support mechanisms are explored and implemented to address issues
• 3.3Crew and individuals are supported to identify and resolve work-related issues
• 3.4Crew and individuals are supported to establish and maintain effective relationships with colleagues according to the requirements of their work role
• 3.5Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues
• 3.6Mentoring, training and assessment are provided, as required, to develop and enhance crew and individual skills and knowledge according to work role requirements
• 3.7Trainee crew are supported to complete relevant training record books

4 Assess performance of tasks

• 4.1Briefing is conducted to discuss and agree on the details of planned assessment against required performance standards
• 4.2Resources required for performance assessment are identified and arranged
• 4.3Required performance standard, purpose of assessment, and roles and responsibilities in the assessment process are effectively communicated to the individual
• 4.4Work health and safety (WHS)/occupational health and safety (OHS) risks to the individual or equipment are addressed prior to commencement of performance assessment
• 4.5Evidence is collected using agreed performance assessment methods and assessment instruments
• 4.6Performance assessment decision is made in line with agreed expected level of performance, assessment methods and available evidence
• 4.7Assessment outcomes are recorded promptly and accurately
• 4.8Feedback on their performance is provided to the individual and in a clear and constructive manner

5 Provide leadership to crew

• 5.1Crew is assisted to identify and work towards goals and objectives according to organisational values and directions
• 5.2Support and encouragement are provided to crew and steps are taken to maintain or improve cooperation and cohesiveness
• 5.3Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated
• 5.4Strategies are put in place to enhance team effectiveness by addressing identified barriers

6 Monitor application of WHS/OHS

• 6.1Implementation of WHS/OHS standards is monitored to ensure safety requirements are met
• 6.2Strategies for prevention or correction of problems are determined from monitoring process
• 6.3Recommendations for prevention or correction of problems are made to achieve established standards

7 Communicate with management, crew and individuals

• 7.1Information affecting work is explained logically and clearly to crew and individuals verbally and/or in writing, as required
• 7.2Effective and appropriate information provision is carried out with management
• 7.3Concise reports are written that conform to workplace procedures

8 Control entry to confined spaces

• 8.1Requirement for confined space entry is identified
• 8.2Confined space entry permit and any limitations are identified according to workplace procedures
• 8.3Roles and responsibilities of crew members are confirmed according to workplace procedures
• 8.4WHS/OHS requirements are applied throughout control of the operation
• 8.5Entry and egress of confined space are monitored and recorded according to work permit conditions and workplace procedures
• 8.6Communication and consultation with confined space entry team is maintained according to work permit conditions and workplace procedures
• 8.7Documentation and reports are completed according to workplace procedures

What does an assessment tool for MARG010 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MARG010 needs to address all 81 unit components: 8 elements with 45 performance criteria, 20 performance evidence requirements, 16 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MARG010?

Auditori pulls the current release of MARG010 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MARG010 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MARG010 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MARG010, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.