MARG007Manage a small crew

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What an assessment for MARG007 must cover

103 assessable components: 6 elements (26 performance criteria), 42 performance evidence and 35 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Induct and train crew

  • 1.1Crew member is introduced to key personnel and areas on vessel
  • 1.2Performance requirements and responsibilities of the position are explained
  • 1.3Legislative requirements and organisational policies and procedures are explained
  • 1.4Initial training in relevant safety management systems (SMS), equipment and work practices is arranged and conducted
  • 1.5Training opportunities for development of the individual’s job role are identified
  • 1.6Relevant documentation is completed and submitted to appropriate personnel

2 Allocate crew workload

  • 2.1Current workload of crew is assessed
  • 2.2Workload is scheduled effectively to facilitate operational efficiency of vessel
  • 2.3Duties, rosters and responsibilities are assessed against and matched to crew capabilities according to legislative and organisational requirements
  • 2.4Crew are allocated a workload priority
  • 2.5Workload of crew is continuously assessed according to agreed objectives and timelines

3 Monitor crew performance

  • 3.1Performance expectations are communicated clearly to crew and individual crew members
  • 3.2Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned workloads
  • 3.3Performance expectations are assessed objectively against workloads and crew and individual capabilities
  • 3.4Strategies are developed to ensure crew and individuals are actively encouraged and supported in assessing their own competence and identifying their learning needs

4 Address performance-related issues

  • 4.1Systems are established to ensure efforts of crew are monitored, and formal and informal feedback is provided in a constructive manner
  • 4.2Performance above expectations is identified and reinforced through recognition and continuous feedback
  • 4.3Performance below expectations is identified and development plan for improved performance is negotiated, agreed on and documented according to organisational requirements
  • 4.4Action plans for improving performance are established and monitored according to organisational requirements

5 Address issues and problems of crew and individual crew members

  • 5.1Potential and current issues and problems arising within crew and/or individuals are identified and acted on according to organisational and legislative requirements
  • 5.2Advice, support and expertise is sought from appropriate personnel, as required, to resolve issues and problems
  • 5.3Issues and problems that impact on individual crew members are followed through and resolved with concerned individuals

6 Build support and commitment within crew

  • 6.1Organisational requirements are met through personal performance, behaviour and leadership, which serves as a positive role model for other crew members
  • 6.2Own performance is monitored and adjusted to ensure it aligns with key performance indicators (KPIs) and organisational goals
  • 6.3Crew members are treated in a fair and equal manner and individual differences are identified and accommodated
  • 6.4Effective communication is developed and maintained with crew and management

Performance evidence

  • building and motivating teams
  • coaching and mentoring others
  • communicating and negotiating effectively
  • communicating effectively with other appropriate personnel, including:
  • human resources manager and personnel
  • management
  • other crew members
  • other Masters in the organisation
  • union/employee representatives or groups
  • counselling others and providing feedback, as required
  • developing and maintaining crew performance to enhance business operations
  • developing effective planning documents
  • developing individual development plans
  • developing strategies, including:
  • adjusting key performance indicators (KPIs)
  • coaching
  • counselling
  • disciplinary procedures
  • discussions and meetings to resolve performance issues
  • mentoring
  • referral to more senior management/human resources support services
  • shadowing
  • training
  • leading others
  • managing personnel effectively
  • monitoring and reviewing activities, processes, performance and plans
  • planning and organising work and activities
  • producing accurate and reliable documentation, including:
  • employee records
  • job/position descriptions
  • records of taxation and superannuation payments
  • work health and safety (WHS)/occupational health and safety (OHS) records
  • relating to people from a range of social, cultural and ethnic backgrounds
  • resolving conflict
  • setting performance expectations, including:
  • documented KPIs for:
  • individuals
  • individuals and crew
  • informal KPIs developed by Master for:
  • individuals
  • individuals and crew
  • training others.

Knowledge evidence

  • anti-discrimination
  • complaint and grievance procedures
  • consultation and communication techniques and strategies
  • culturally appropriate entitlements
  • employment conditions
  • equal opportunity
  • induction and training
  • key result areas of crew and organisation
  • organisational policies and procedures
  • performance measures
  • principles and techniques involved in:
  • leadership and mentoring
  • performance management systems
  • processes for monitoring team and own performance
  • professional development
  • recruitment and selection
  • relevant industry awards and enterprise agreements
  • relevant international maritime conventions
  • relevant legislation especially in relation WHS/OHS, environmental issues, equal opportunity, industrial relations, unfair dismissal and anti-discrimination
  • safety management systems (SMS)
  • staff counselling, grievance and disciplinary procedures, including:
  • appeals against formal decisions such as assessments
  • bullying
  • discrimination and harassment
  • disputes between individuals or parties
  • grievances
  • injury rehabilitation
  • perceived or actual responsibilities relating to:
  • work roles, job design and allocation of duties
  • work performance of self and others
  • potential and current, issues and problems, including:
  • prejudice or racial vilification
  • promotions
  • stress or personal problems
  • WHS/OHS requirements.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing MARG007

What does an assessment tool for MARG007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MARG007 needs to address all 103 unit components: 6 elements with 26 performance criteria, 42 performance evidence requirements, 35 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MARG007?

Auditori pulls the current release of MARG007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MARG007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MARG007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MARG007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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