LGACOR007Conduct community consultations

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What an assessment for LGACOR007 must cover

87 assessable components: 4 elements (24 performance criteria), 3 performance evidence and 54 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Research consultation.

  • 1.1Monitor issues of public interest and concern to identify issues for community consultation.
  • 1.2Research and analyse issues to determine purpose and scope of community consultation.
  • 1.3Review purpose and scope of community consultation to determine consultation process and identify and define target groups.

2 Plan consultation.

  • 2.1Evaluate and select consultation methods to suit target group.
  • 2.2Develop consultation tools tailored to target group needs and test to maximise response rate and feedback quality.
  • 2.3Select data gathering, analysis and storage methods according to data handling procedures.
  • 2.4Select and set measurable milestones and targets for monitoring community consultation progress.
  • 2.5Select and develop evaluation process for reviewing community consultation outcomes.
  • 2.6Allocate resources and estimate costs required to implement community consultation.
  • 2.7Identify and assess community consultation risks and develop strategies for managing risks.
  • 2.8Develop and document community consultation plan to meet legislative requirements and organisational policies and procedures.

3 Conduct consultation.

  • 3.1Brief individuals involved in conducting consultations on processes and methods of consultation.
  • 3.2Implement community consultation processes and methods according to community consultation plan.
  • 3.3Develop community consultation information to support equitable access of target group.
  • 3.4Promote consultation to target groups to raise community consultation awareness and maximise response rate.
  • 3.5Collect and store community consultation feedback according to data gathering and storage methods.
  • 3.6Monitor community consultation against milestones and targets and make adjustments to maximise outcomes.
  • 3.7Evaluate community consultation to identify areas for improvement.

4 Report on consultation results.

  • 4.1Analyse, synthesise and summarise community consultation findings.
  • 4.2Calculate and prepare report on community consultation costs.
  • 4.3Develop, document and disseminate community consultation summaries to interested parties.
  • 4.4Identify and direct community issues raised during consultation to authorised personnel for action.
  • 4.5Document and present community consultation findings to support informed decision making.
  • 4.6Document overall effectiveness of the consultation process and act on recommendation for improvements within scope of own job role.

Performance evidence

  • plan, conduct and report on one community consultation that involves:
  • maintaining council’s reputation
  • producing information to support informed decision making.

Knowledge evidence

  • organisational plans, policies and procedures relevant to conducting community consultations
  • legislation relevant to conducting community consultations
  • types of consultation issues:
  • strategy
  • policy
  • operations and services
  • projects
  • performance
  • amount required by legislation
  • consultation plan structure
  • access and equity issues:
  • subject matter
  • manner in which consultations are conducted
  • physical accessibility
  • community profile
  • diverse language needs
  • culture, including Indigenous, youth and non-English speaking background
  • consultation processes
  • types, strengths and weaknesses of consultation methods:
  • public meetings
  • telephone surveys
  • online surveys
  • mailed surveys
  • focus groups
  • council meetings
  • interviews
  • expert panels
  • social media
  • methods for collecting, storing, analysing and summarising data:
  • quantitative data
  • qualitative data
  • evaluation methods:
  • outcomes
  • process
  • impact on decision making
  • participant satisfaction
  • types of community consultation targets:
  • response rate
  • representative sample
  • quality of feedback
  • timing
  • cost
  • types of resources and methods for estimating and calculating costs:
  • human
  • financial
  • technical
  • types of target groups and methods for identifying and defining:
  • community groups
  • authorities
  • community members
  • emergency authorities including police, fire and ambulance
  • private sector business interests
  • special interest groups
  • experts.

Foundation skills

  • Reading skills: interpret written responses to community consultations.
  • Writing skills: prepare community consultation documents and reports for internal and external audiences.
  • Oral communication skills: present community consultation information to internal and external audiences.
  • Numeracy skills: interpret, use, analyse, discuss, represent and report on statistical information determine sample sizes estimate and calculate community consultation costs.
  • Problem-solving skills: identify and address access and equity issues and engage difficult to reach target groups.
  • Planning and organising skills: meet consultation plan timeframes.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing LGACOR007

What does an assessment tool for LGACOR007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for LGACOR007 needs to address all 87 unit components: 4 elements with 24 performance criteria, 3 performance evidence requirements, 54 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for LGACOR007?

Auditori pulls the current release of LGACOR007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for LGACOR007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing LGACOR007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of LGACOR007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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