ICTTEN419 — Implement and troubleshoot enterprise routers and switches

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What an assessment for ICTTEN419 must cover

41 assessable components: 4 elements (16 performance criteria), 6 performance evidence and 12 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare for implementation of network routers and switches

1.1Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel
1.2Identify safety hazards and implement risk control measures in consultation with appropriate personnel
1.3Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel
1.4Select and obtain network services and network application requirements according to enterprise procedures
1.5Obtain identified operating instructions, manuals, hardware and software testing methodologies
1.6Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2 Implement network switches and routers

2.1Configure routers and switches according to manufacturer’s specifications and enterprise procedures
2.2Determine network addressing scheme for network connectivity, and verify using calculations
2.3Activate, and verify wide area network (WAN) links provide network connectivity
2.4Enable network services and network applications to the network to complete network connectivity process
2.5Set up traffic access and filtering according to enterprise procedures

3 Troubleshoot network switches and routers

3.1Monitor network performance and isolate faults using diagnostic and analysis tools
3.2Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

4 Document configuration and troubleshooting records

4.1Restore work-site to safe condition according to established safety procedures
4.2Record and store essential implementation information according to enterprise procedures
4.3Notify appropriate personnel of completion of the task according to enterprise procedures

Performance evidence

determine customer networking requirements
configure routers and switches using hierarchical addressing over virtual local area networks (VLANs) to meet network link requirements
enable and control access to network services and applications across the network
diagnose and rectify network hardware and device configuration faults
document configuration information, fault-finding history and remediation action
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge evidence

summarise access control lists
give examples of characteristics of a typical enterprise including: - features and applications - work health and safety (WHS) procedures - record keeping procedures - switching and routing protocols and strategies: - hierarchical addressing - multilayer switching - routing protocols - VLAN routing
summarise implementation of enterprise wide area networks (WAN) links
explain network diagnostic and troubleshooting techniques
describe network modelling
specify how to configure and activate network access and security measures
describe the process of configuring switches and routers to enable local area networks (LAN) and WAN links
describe the connection process for enterprise networks using WAN services and applications
describe the purpose of maintaining enterprise network documentation
summarise the process and importance of troubleshooting network faults and implementing recovery actions
describe the use of a hierarchical internet protocol (IP) network address scheme
select and use tools and equipment to analyse enterprise networks.

Foundation skills

Reading: Recognises and interprets technical, legislative and operational documentation to determine job requirements
Writing: Uses clear, specific and industry-related terminology to produce and update workplace documentation and in communications with relevant personnel
Oral Communication: Clearly liaises with personnel on technical matters Uses listening and questioning skills to confirm understanding for requirements
Numeracy: Interprets technical data and performs calculations to verify information
Navigate the world of work: Takes personal responsibility for adherence to legal and regulatory responsibilities relevant to own work, and draws attention to any issues that may affect self or others Recognises and follows explicit and implicit protocols and meets expectations associated with own role
Interact with others: Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction
Get the work done: Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these as required including troubleshooting common network problems Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency Implements actions according to a predetermined plan, making adjustments if necessary Makes decisions quickly and intuitively in familiar situations requiring immediate attention, drawing on past experience to identify key variables and determine the best course of action Recognises and anticipates an increasing range of unexpected problems, their symptoms and causes on the basis of safety and specified work outcomes

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTTEN419

What does an assessment tool for ICTTEN419 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTTEN419 needs to address all 41 unit components: 4 elements with 16 performance criteria, 6 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTTEN419?

Auditori pulls the current release of ICTTEN419 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTTEN419 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTTEN419 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTTEN419, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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