ICTTEN317 — Locate, identify and rectify telecommunications network faults

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What an assessment for ICTTEN317 must cover

70 assessable components: 4 elements (17 performance criteria), 6 performance evidence and 41 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare for fault-finding activity

1.1Obtain approval for site access from customer or site owner prior to site entry
1.2Identify existing and potential site hazards, assess risks and implement risk control measures
1.3Determine, from documentation or discussion with appropriate personnel, work to be undertaken, including reported fault location
1.4Prepare testing in consultation with others affected by proposed work and sequence work according to established enterprise procedures
1.5Obtain required materials for testing, reporting and rectification work according to established enterprise procedures and job/work ticket requirements
1.6Obtain required tools, equipment and testing devices according to enterprise procedures and check for correct operation and safety

2 Conduct network fault-finding activities

2.1Establish nature of fault through analysis of source and available information
2.2Select and safely use appropriate test equipment to locate, diagnose and analyse fault
2.3Conduct tests according to test equipment operating instructions and requirements, and ensure diagnostic process does not compromise integrity of network element or system
2.4Identify and test for faults efficiently without damage to equipment, circuits, surrounding environment or services
2.5Evaluate test results to determine cause of fault/s using appropriate methods and processes

3 Action identified fault/s

3.1Rectify faults or escalate to appropriate personnel according to test results and enterprise procedures
3.2Confirm that fault rectification meets network performance requirements/levels
3.3Use escalation process for dealing with unexpected situations according to enterprise procedures

4 Report fault-findings and rectification

4.1Close out fault and update records using applicable work management systems
4.2Restore worksite according to enterprise procedures
4.3Notify appropriate personnel when work has been completed and obtain sign-off

Performance evidence

discuss faults with customers and appropriate personnel
use systematic and logical fault-finding techniques and field-testing procedures according to workplace situations
test telecommunications networks to identify a minimum of three different types of faults
analyse test results and rectify faults for a minimum of three different types of faults
comply with all related work health and safety (WHS) requirements and work practices
follow direction from appropriate sources, personnel or network operators (including. operation centre, supervisor).

Knowledge evidence

work health and safety (WHS) and environmental requirements
basic communications testing, measuring devices and techniques including:
types and applications of testing/measuring devices including voltage testers, multimeters, continuity testers and insulation resistance testers
features of testing/measuring devices including safety, user calibration and parameter and range settings
test/measuring devices into a circuit
safety procedures
circuit arrangement of test/measuring devices
readings
storage, maintenance and care of test/measuring devices.
Australian Standard quality assurance requirements for test equipment calibration certification
network fundamentals for analog and digital signals including:
how information is carried
signal distortion, attenuation, reflection, noise, dispersion, latency and collisions
types of networks, network components and hardware
local area network (LAN) architecture
networking protocols and the open systems interconnection (OSI) model
network signal propagation
transmission control protocol/internet protocol (TCP/IP)
basics of encoding networking signals including:
internet services
performance parameters associated with copper cables, coaxial cables and optical cables including:
electrical circuit characteristics of voltage, current and resistance/impedance
open circuit, short circuit and pair continuity
split legs and crossed legs, contacts, earths and foreign battery
attenuation
return loss
insulation resistance (leakage)
cross talk
attenuation to cross talk ratio (ACR)
loop resistance
noise (impulse noise and average noise)
characteristic impedance
test result compliance with required regulations, standards and/or codes for structured copper cables, coaxial and optical fibre cables including:
tests required to evaluate a given performance parameter
test equipment and leads needed to evaluate a given performance parameter
operation of test equipment for correct evaluation of specific cable performance parameters and to obtain accurate and reliable results
transmission performance requirements
behaviour of faulty network elements, including symptoms and impact on network
systematic and logical fault-finding
interpretation of test results and network element/system specifications
types of power and signal sources used in telecommunications networks.

Foundation skills

Reading: Recognises and interprets technical documentation to determine important information
Writing: Uses clear, specific and industry-related terminology to develop basic reports and in all written tasks
Oral Communication: Discusses technical requirements using specific and relevant language Uses listening and questioning techniques to confirm understanding
Numeracy: Evaluates and reviews technical data for specifications
Navigate the world of work: Appreciates implications of legal and regulatory responsibilities related to own role Seeks advice about expectations when preparing for work
Get the work done: Determines job priorities and works logically and systematically to undertake clearly defined and familiar tasks Implements actions according to a predetermined plan, making slight adjustments if necessary and addressing some unexpected issues Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account Diagnoses and implements standard solutions to for an increasing number of routine problems, seeking assistance from more experienced colleagues when required Understands purposes and specific functions of common digital systems and uses them effectively to complete routine tasks

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTTEN317

What does an assessment tool for ICTTEN317 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTTEN317 needs to address all 70 unit components: 4 elements with 17 performance criteria, 6 performance evidence requirements, 41 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTTEN317?

Auditori pulls the current release of ICTTEN317 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTTEN317 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTTEN317 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTTEN317, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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