HLTOHC009 — Apply and use basic oral health products
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What an assessment for HLTOHC009 must cover
51 assessable components: 4 elements (20 performance criteria), 2 performance evidence and 29 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare for and participate in the application of basic oral health products.
- 1.1Identify and comply with manufacturers’ guidelines relating to each product and its application.
- 1.2Identify high risk products and comply with specific guidelines relating to their application.
- 1.3Explain product application process and purpose to patient and carer in line with product guidelines, oral health care benefits and any risks.
- 1.4Obtain feedback from patient to determine that procedure is understood and obtain consent from patient or carer to undertake process.
- 1.5Confirm patient is comfortably positioned according to individual needs.
- 1.6Prepare products and equipment as required and check the expiry date on product.
2 Apply basic oral health products.
- 2.1Determine volume and strength of product to apply in a safe and effective manner in line with oral health care plan and product guidelines.
- 2.2Supervise and support patient to apply own product where able.
- 2.3Where assistance is required position self to suit patient or situation.
- 2.4Ensure application is undertaken using correct size and type of applicator at correct location.
- 2.5Adapt techniques or arrangements outlined in the oral health care plan in case of patient refusal or inability to comply.
3 Support oral health and oral hygiene of patients with special care needs.
- 3.1Support patient with special care needs in line with oral health care plan.
- 3.2Identify common oral health problems associated with patients with palliative care needs and take appropriate action in line with their needs.
- 3.3Identify oral health problems associated with nil by mouth instructions and take appropriate action in line with patient needs.
- 3.4Access relevant information on common difficulties associated with dementia that may result in oral health problems and take appropriate action in line with patient needs.
- 3.5Update knowledge of common side effects of medication on oral health and initiate follow up care with health practitioner on identified patient needs.
- 3.6Ensure identified preventive measures are implemented in line with oral health care plan.
4 Complete reporting and documentation and evaluate outcomes.
- 4.1Document and record processes undertaken and report any concerns arising during oral health practices.
- 4.2Maintain and file documentation using relevant technology.
- 4.3Evaluate the feedback and outcomes of the processes undertaken in collaboration with health care team to adjust oral health care plan.
Performance evidence
- apply oral health products excluding fluoride varnish, to at least three patients that require special care needs in line with product guidelines and oral health care benefits and in compliance with all regulations related to the supply and use of regulated products
- identify and respond to risks associated with applying oral health products including: allergic reaction or sensitivity to products, injury to soft tissue from products
Knowledge evidence
- relevant State or Territory and national government policy and programs and reporting processes for oral health and regulations related to the supply and use of regulated products
- accessibility to services including availability of private and public oral health services, including eligibility for services
- basic anatomy and physiology underpinning oral health, including what is considered healthy and unhealthy
- benefits and risks associated with basic oral health products
- common equipment and aids utilised in the application of oral hygiene products including mouth props
- factors that impact on oral health, including: abuse or neglect of oral health needs; access to dental and health services; accumulation of plaque and calculus; alcohol, licit and illicit drugs and substances, over the counter and herbal treatments; alcohol misuse; bacteria in dental plaque; correct infant feeding practices; damage from habitual grinding of teeth; diet and nutrition, including fluids; fluoride; general health and wellbeing; immunosuppressant conditions, HIV, chemotherapy and radiation; injury to mouth, including from a seizure; medical history; oral piercings; patient oral health information; psychological issues, including fear of being seen without dentures or persisting with ill-fitting dentures for satisfaction of others; salivary function; smoking; social and cultural determinants of health; susceptible tooth surfaces; transmission of bacteria particularly from family or carer to child; trauma to the mouth as a result of an accident; healthy eating recommendations as identified in the National Health and Medical Research Council’s (NHMRC) Australian dietary guidelines.
- individualised oral health care support plans, including terminology
- work health and safety (WHS) issues and procedures, including those related to manual handling and infection control
- oral disease and broad treatment options available
- oral health issues for identified high risk sub-populations
- oral side effects of medications, including metallic taste in the mouth, dry mouth syndrome and ulcers
- dry mouth syndrome or xerostomia related to conditions including diabetes, ageing
- own work role and responsibilities in oral health care
- personal safety and security risks associated with provision of oral hygiene care support
- practical use of oral health products
- principles and practices in undertaking technical skills associated with the application of oral health products
- principles and practices of confidentiality, privacy, respect and consent
- processes and strategies to support people with oral hygiene care needs
- role of carers in relation to oral health care needs of patients
- saliva and its role in the maintenance of oral health: acting as a lubricant; delivering calcium, phosphate and fluoride to the tooth surface; protecting teeth by neutralising acid
- significance of service setting, including specific contexts, including providing oral hygiene in a patient care setting or in a patient’s private home
- signs and symptoms of an allergic reaction to an oral health product
- specialist oral care and support for patients in circumstances, including those who: are aged; are on nil by mouth instructions; are receiving palliative care; are undergoing chemotherapy; who have enteral feeding, including via a nasogastric tube or a percutaneous endoscopic gastrostomy (PEG) tube; have dementia; have epilepsy; have intellectual or physical disability; have loss of tooth through extraction; have loss of tooth through injury; have medical or psychiatric conditions; have post-surgery or trauma needs
- strategies to minimise personal safety and security risks associated with provision of oral hygiene care support
- symptoms and signs that suggest a need for further assessment or treatment
- the interaction between oral health and general health
- basic oral health care products, including: products specified in the patient’s individualised oral health care plan, including: alcohol-free mouthwash; antibacterial products; lip moisturiser; non-medically prescribed therapeutic agents and topical analgesic; remineralisation products; saliva substitutes or stimulants: chewing gum, gels, liquids, lozenges, sprays
- common oral health problems associated with patients with palliative care needs including but not limited to: angular cheilitis; candida or thrush; debris; dental caries; dry mouth and lips; excessive saliva; hairy leukoplakia; herpes simplex; kaposi sarcoma including HIV patients; sensitive mouth; ulcers, including viral and traumatic
- processes to document and evaluate oral health practices.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing HLTOHC009
What does an assessment tool for HLTOHC009 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTOHC009 needs to address all 51 unit components: 4 elements with 20 performance criteria, 2 performance evidence requirements, 29 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for HLTOHC009?
Auditori pulls the current release of HLTOHC009 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTOHC009 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing HLTOHC009 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTOHC009, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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